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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryOrganized, independent professional with strong time-management skills. A knowledgeable team leader versed in administrative support and customer service. Offering 23 years experience managing company reputation with customers. Ability to coach, train and motivate employees, strong organizational skills and the ability to multitask. Skills Excellent people skills, ability to work well independently or in a team environment Fully proficient with Microsoft Office Exceptional Typing Skills Strong work ethic Over twenty years experience in a Customer service environment Excellent communication skillsWork HistoryCustomer Service/Cashier-Bob Johnson ToyotaAugust 2021- CurrentAssist and greet customers as the front line contact personProcess sales transactions, including cash and credit cardsResponsible for maintaining cash drawer, receipts, and records of all transactionsProvide superior customer service during every customer interaction in a fast paced environmentMultitask in various systemsPrivate CaregiverMay 2018 - CurrentExperience in patient care including private health careSupervised daily activities and provided assistance when needed.Maintained a clean, safe and well-organized patient environment.Monitored progress and document any status changes accordingly A and G Meats, Office ManagerSeptember 2017 - May 2018Verified and maintained accuracy of financial data.Coordinated office inventory.Created and reconciled purchase orders.Maintained account records.Point of contact for vendor inquiriesReceiving of incoming calls in a timely and professional manor. Ridgeview Family Restaurant, Server/HostessJuly1999 - June 2017Food and beverage serverAcknowledge and greet c ustomers i n a t imely and f r i endly manner.Organize and set-up tablesPromote daily/weekly specials using social mediaProvide excellent customer serviceState Farm Insurance, Receptionist/Office Administrator January 1996 June 1999Greeted customers.Use of multi-line phone system, including managing incoming calls on multiple lines, transferring internally to other departmentsScheduled & confirmed appointments maintained cancellation list and followed up with customersResponsible for incoming and outgoing mail, faxing and photo-copying EducationEast Ridge High School, Rochester NY, Graduated June 1989 Community Service2015-Present Volunteer Irondequoit Lacrosse sports boosters 2015-Present Volunteer Irondequoit Football sports boosters |