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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEMy goal is to secure a position where I can utilize my attention to detail and conflict resolution skills while ensuring great customer satisfaction, playing a role in the companys overall success.EXPERIENCEOCTOBER 2021- PRESENTMARINE DOCK MASTER ASSISTANT, FORT WASHINGTON MARINA, FORT WASHINGTON, MD Operate Marina equipment including but not limited to marine forklifts, travel lifts, excavatorsUse equipment to haul boats in and out of water and to designated workspace/storage Haul boats out during off season and dock them up on land/ move boats to winterize them Ensure performance is within company standards Inspect, maintain, and repair boats/equipment to ensure operation Handle customer service issues Perform landscaping maintenance and handyman duties for repairs Ensure tasks are completed in a safe and efficient manner MARCH 2021- FEBRUARY 2023OVERNIGHT CREW MEMBER/GROCERY MANAGER, SAFEWAY, Dunkirk, MD Schedule, supervise, train, and assign duties to night crew members Loaded stock onto six-wheelers, used pallet jacks to move merchandise Received shipments, opened cases and moved products to display area Replace/add stock on shelves Operated electric and manual pallet jack to move product pallets during overnight stocking. Inspect every isle, scan empty shelves and place order for more products Responsible for overseeing employee and customer on-site accidents. JANUARY 2019- SEPTEMBER 2020CASHIER/STOCKER, SAFEWAY, Dunkirk, MD Provided customers with a positive, welcoming experience, while ensuring tasks were completed hastily and with 100% accuracy. Helped customers complete purchases, locate items, and join rewards programs. Mentored incoming team members on Safeway procedures, such as job specific POS functions. Assisted in nightly store closing tasks such as, bringing in any outside merchandise, ensuring display items are placed properly and ensuring all customers have safely exited. Stocked all incoming merchandise for the store, enabling me to better assist customers with the locations of desired items. Operated electric and manual pallet jack to move product pallets during overnight stocking.EDUCATIONAUGUST 2015 MAY 2019HIGHSCHOOL DIPLOMA, DR. HENRY A WISE HIGH SCHOOL, UPPER MARLBORO,MD SKILLSo Prioritizingo Goal settingo Time managemento Business administrationo Attention to detailo Microsoft Word, Excel, PowerPointo Bilingual (English & Spanish)o Conflict resolutiono Active listeningo Multitaskingo Customer service / managemento Box truck and electric pallet drivingo Product knowledgeo Inventory |