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Street Address (773) 771-4934 EMAIL AVAILABLE PRACTICE MANAGER UNIVERSITY OF CHICAGO HOSPITAL FEBRUARY 2019 JULY 2021 Managed and coordinated administrative operations for the Urology, Neurology, and Neurosurgery departments, ensuring seamless workflow and patient satisfaction. Successfully oversaw the development and management of the annual budget for the three medical departments, meeting or exceeding budgetary goals each year. Expertly handled equipment purchasing, negotiating vendor contracts, and managing inventory, resulting in cost-effective procurement and optimal utilization of medical equipment. Led employee management and training efforts, including recruitment, onboarding, and ongoing training for clerical staff, fostering a motivated and skilled team. Implemented efficient scheduling and resource allocation to optimize office operations, resulting in improved patient flow and reduced wait times. Maintained compliance with medical regulations and ensured that all staff members were up-to-date on required certifications and continuing education. Developed and implemented standard operating procedures (SOPs) for office administration, enhancing organizational efficiency.PRACTICE MANAGER SWEDISH COVENANT MEDICAL GROUP AUGUST 2012 FEBRUARY 2019 Managed physician and staff schedules, overseeing vacation approvals, facility coverage, and staffing assessments while recommending adjustments as needed. Assisted in the recruitment, onboarding, training, and performance evaluations of support personnel, including physician and site orientation. Collaborated with Executive Management and physicians to ensure the effectiveness of satellite operations in alignment with established policies and procedures. Successfully met or exceeded annual budget goals, engaging physicians in capital and operating budget development and management. Oversaw financial responsibilities, addressing billing service issues, and managing bank deposits of collected funds at satellite sites. Contributed to the development and implementation of operational and clinical policies and procedures while ensuring compliance with CLIA and other regulatory standards for quality care. Resolved facility management issues and ensured proper adherence to policies and procedures. Attended outreach events and seminars as a representative of the medical group, providing feedback to senior management.EducationBACHELOR OF SCIENCE IN HEALTHCARE ADMINISTRATION 2006 ALAMEDA UNIVERSITY HEALTH INFORMATION TECHNOLOGY SPRING 2012 MORAINE VALLEY COMMUNITY COLLEGE Skills & Abilities Medical records systems: eClinical Works, Epic, Cerner, Meditech Microsoft Office Applications |