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EMAIL AVAILABLE PHONE NUMBER AVAILABLEWork ExperienceConduent  Health Care Claims SpecialistDecember 2022- CurrentResponsibilities:Resolves deficiencies by using standard procedures or returning incomplete documents to the team for resolutionMaintain data entry requirements by following data program techniques and proceduresMaintain customer confidence and protects operations by keeping information confidentialCollaborate with supervisory staff to ensure timely execution of project deadlines.Increase production rates by 85% offering team members task supportLitigation Management INCLitigation Data Entry SpecialistRemoteJune 2023  September 2023Responsibilities:Prepared a variety of legal documents to support attorneys in case preparation.Assisted in litigation support activities by organizing and analyzing relevant information.Retrieved important documents from archives or databases for quick reference and use.Maintained and updated databases regularly to ensure accuracy and efficiency.Entered data into system with precision and attention to detail for proper record keeping.BRANCH SALES AND SERVICEPNC BANK BRANCH & REMOTENovember 2017  AUGUST 2021Responsibilities:Utilized strong sales experience to meet and exceed monthly targets consistently.Managed cash handling skills to ensure accuracy in all financial transactions.Provided exceptional customer service skills to enhance overall shopping experience.Demonstrated problem-solving abilities to resolve customer issues efficiently and effectively.EducationBachelor of Science in PsychologyLiberty University OnlinePresentHIGH SCHOOL DIPLOMAJEFFERSON COUNTY HIGH SCHOOLMay 2016