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Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYMAR Street Address - FEB 2024Product Manager Enterprise Group, EMPLOYBRIDGE, Dallas, TX Responsible for defining the strategy, roadmap, and vision for product owners for back office (ERP), middle office (time and compliance) and integration hub teams. Led strategic planning for Enterprise Product Teams, ensuring both immediate and future needs were met. Enhanced solution delivery by aligning team efforts with strategic initiatives. Boosted decision-making efficiency by implementing product feature monitoring dashboards. Cultivated a collaborative remote team environment, encouraging product innovation. Drove ERP integration, elevating product strategy through stakeholder management and product reviews. JAN 2018 - MAR 2023Manager, Business Analytics, EMPLOYBRIDGEResponsible for leading and developing a team of business analysts responsible for ERP and reporting functionality to help support the agile process. Innovated training programs, enabling Business Analyst to evolve into Product Owner roles. Developed training programs for ERP system and business processes for business users and business analysts. Devised a process to detect and manage system deficiencies, incorporating them into the product lifecycle. Outlined teams' mission, priorities, and goals, setting Standard Operating Objectives to gauge progress. Effectively executed critical Year End Project, managing the issuing of 450K and 1500 1099's. SEP 2012 - JAN 2018Manager, Application Support and Back Office Development, EMPLOYBRIDGE Responsible for leading a team of business analysts, support analysts and engineers to deliver and support an ERP functionality across several departments as well as project initiatives Led a $18B acquisition initiative, integrating it with an existing ERP to boost operational efficiency. Established a cross-functional training process, enhancing team collaboration and knowledge sharing. Implemented Agile principles as ERP system Product Owner, streamlining software development process. Spearheaded a strategic hiring approach to align with team culture and skill requirements for new hires. Developed a business process for identifying system deficiencies and opportunities by following best practices to implement change using a discovery, design, develop and deploy methodology. JUN 2004 - SEP 2012ERP Business Analyst, EMPLOYBRIDGEResponsible for providing functional support and analysis for Lawson ERP initiatives and day-to-day operational support for all back office financial systems Collaboratively implemented Lawson ERP system, aligning with HR/Payroll and Billing stakeholders. Managed payroll processing systems for 30K employees across 30K employees across multiple states, ensuring timely and accurate payments. Supported billing process including sales tax setup, billing account structure, invoice distribution (e-mail), lockbox maintenance and revenue structure Implemented Third Party solution (ADP OBA) benefit solution for colleague/staff personnel, migrating existing employees from Lawson to ADP Managed Year End Project to produce W2's/1099's and mag media for 13 different legal entities Led acquisition initiatives, integrating it with an existing ERP to boost operational efficiency (Hire Dynamics $25M and Employment Plus $350M). Administered ERP configuration changes, maintaining system stability and performance. Served as the primary business partner for back office financial and HR/PR teams to help design, document, and test new functionality for Lawson.Summerfield, 27358EMAIL AVAILABLEPHONE NUMBER AVAILABLETAMARA CARPENTERPRODUCT MANAGERPROFESSIONAL SUMMARYProduct manager with a 29-year trajectory of pioneering ERP systems, redefining business processes, and spearheading end-user training programs. A professional that harnesses a unique blend of expertise in requirements gathering, solution definition, and stakeholder engagement to forecast and shape future technological landscapes. With a visionary approach, I am adept at fostering team-oriented collaboration and driving operational excellence, poised to deliver transformative solutions in any organizational context. OCT 1998 - JUN 2004Data Base Administrator and Trainer, EMPLOYBRIDGEKey Results: Responsible for administration of the applicant tracking system and ERP for processing payroll and billing, as well as reporting and training for both the systems Set up and maintained system structure for a ATS and payroll/billing system, enhancing efficiency. Provided critical support to branches during payroll and billing process, resolving issues promptly. Developed tailored reports to meet organizational needs, driving informed decision-making. Conducted comprehensive training for field offices on application and assignment management, booting productivity. DEC 1996 - OCT 1998Help Desk and Training, EMPLOYBRIDGEJUL 1994 - DEC 1996Staffing Supervisor, EMPLOYBRIDGEEDUCATIONBachelor of Science in Public Administration, UNIVERSITY OF OKLAHOMA, Norman, OK SKILLSBusiness Process Analysis ERP InitiativesApplication/Organizational Development Program/Project Management Team Oriented Collaboration Innovation ManagementProduct Lifecycle Management Stakeholder Engagement Process Re-engineering Agile MethodologiesData Analysis Standard Query Language (SQL)Solution Definition User Acceptance TestingEnd User Training |
