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Candidate's Name
Randallstown, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have over 5 year's experience working with children with autism and other related behaviors. I am currently looking for a position that I can advance in while furthering my education. Authorized to work in the US for any employerWork ExperienceParaprofessionalThe Stepping Stones Group - Columbia, MDJanuary 2021 to Present Works with several different students who have autism or other related disabilities Records data for IEP & PPB Ability to restrain students who are being unsafe to themselves Processing AgentTriWest HealthcareJune 2019 to March 2020MMC Inbound and outbound calla using AvayaOneX Agent telephone system Verifying all patient demographic information correctly ensuring HIPPA Verifying provider credentials using Anchor Point Faxing and scanning necessary veteran documents Authorizing specialty services requests according to set guidelines Proficient in CareRadius, CRM, Xtrax systems. Assist veterans and patient providers with scheduling appointments Following correct schedule using Verint Obtaining veteran preferences for appointmentsStudent AssistantSocial Service Consultants - Columbia, MDAugust 2018 to June 2019Support students with autism and other related disabilities with their class work in each class Communicate with parents for weekly check ins Assist students with IEP book goals and record the results Direct Support ProfessionalCommunity of Infinite Possibilities - Columbia, MD May 2017 to July 2018Support students with autism at school Support students in the restroom, and at lunch Assist students with class work Assist students with IEP book goals, record results Call Center RepresentativeHealth Stream - Laurel, MDJuly 2016 to October 2016Make outgoing calls to patients who were recently discharged from the hospital, emergency room or has had recent home health care. With permission conduct survey via computer Record patient's answers to survey questions, while maintaining HIPPA privacy. Listening to patients experiences and recording any Red Alerts. Sales AmbassadorAl Clear - Baltimore, MDJanuary 2016 to June 2016Act as an airport concierge, delivering a delightful and positive customer experience for all travelers in the airport (members and non-members) Drive membership enrollments through engaging travelers and educating them about the benefits of CLEAR Resolve traveler and/or members concerns or inquiries in an appropriate and timely manner, escalating to higher level as necessary. Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols Collaborate with leadership to assess sales & service opportunities on a regular basis in order to identify strengths and opportunitiesEducationhigh school diplomaOakland Mills High School - Columbia, MD2006 to 2009Skills Special Education HIPAA