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He/HimPHONE NUMBER AVAILABLE Brookyn, NY EMAIL AVAILABLEWORK HISTORYSplendid Hotel and super Market May Street Address - November 2021Inventory Manager Haiti port au prince Transports residents on active therapy program, as well as assists in therapy-related activities assigned byrehab personnel Responsible for clerical duties assigned by the director and other rehabilitation staff for timely andorganized maintenance of equipment and medical records Assists in direct therapy service provision by carrying out delegated, selected patient related tasks underthe direct supervision of a therapist allowed by state and federal law Transports or escorts patients/residents to and from the therapy department safely and efficiently Provides additional physical help for patient transfer and safety needs under the direct supervision of atherapist or therapist assistant Maintains cleanliness and safety of the rehabilitation department's physical environment and equipmentResponsible for maintenance and replenishment of daily needs of clean linen and other commonly useditemsAdministrative Assistant January 2022 PresentGarden Of Eden Brooklyn, NY Fulfill requests from residents and visitors in a timely and efficient manner. Welcome residents and visitors with a warm and professional demeanor. Ensure strict adherence to sign-in logbook procedures for all individuals entering the facility. Record admissions, readmissions, hospital transfers, home visits, and clinic visits on the census orlogbook. Document relevant information regarding discharges, expirations, and room changes within the facility onthe census or logbook. Maintain the Geva system by regularly updating census information to ensure accurate and up-to-daterecords. Copy all discharge papers and promptly deliver them to the respective departments. Consolidate census information on the census summary sheet during the midnight shift for entry into thecomputer on the next business day. Engage residents in enjoyable activities such as coloring, beading, and card play to promote socialinteraction and enhance their overall experience.Teller October 2019 January 2022Pay-O-Matic Brooklyn, NY Processed customers' daily transactions, encompassing bill payments, Western Union transfers, moneyorders, and check transactions. Fostered positive and professional customer interactions, ensuring a welcoming and supportiveenvironment. Diligently maintained accurate transaction records, ensuring all necessary documentation was completeand in compliance with regulations. Responded to phone calls in a professional manner, addressing clients' inquiries and concerns, andefficiently transferring calls or taking messages as needed. Exhibited exceptional customer service skills, resolving customer concerns and actively contributing tobuilding client loyalty. Conducted regular counts of the vault and register, ensuring accurate and balanced financial records.Intake Specialist September 2017 October 2019Upper Manhattan Mental Health Center Manhattan, NY Verified patient insurance coverage and obtained necessary pre-authorization numbers, ensuring allrequirements were met prior to scheduled appointments. Managed referrals from Psychiatrists and Neurologists promptly and efficiently. Assisted with various day-to-day office activities, including patient reception, registration, appointmentscheduling, and other essential patient care tasks. Thrived in a fast-paced environment by collaborating effectively with team members. Handled incoming phone calls, addressing inquiries, and appropriately routing calls to the relevant staffmembers. Maintained meticulous records to ensure client charts were complete and in compliance with insurancecompany standards. Managed front-end revenue cycle processes, including patient check-in/out and collection/reconciliation oftime-of-service payments as necessary.SKILLSFinancial Knowledge Operations Conflict Resolution Customer Service Microsoft Knowledge NetworkingEducation (2015-2016)Opportunities For Better Tomorrow High School Equivalent |