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Click here or scroll down to respond to this candidateCandidate's Name
Montgomery, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have a quality, service-focused attitude with the goal to provide exemplary service from beginning to end. I genuinely care about giving each client I encounter a positive one-of-a-kind experience that won't be forgotten.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceProperty ManagerZH Properties - Montgomery, ALApril 2019 to PresentManage approximately 105 tenants in 87 seperate residences in a unique "everything included" weekly rental privately owned company. Resolve minor maintenance issues including plumbing, construction and cable/internet complications. Supervised and assisted maintenance crew during remodels and work orders with all aspects of their responsibilities so that things are accomplished efficiently and accurately while also being cost effective.BartenderOlive Garden - Montgomery, ALJanuary 2018 to PresentProvide excellent service to guests by being knowledgeable about everything we offer on our menu including specials and options available. Make drinks for entire establishment according to each recipe to provide consistency and quality beverages.Customer Service RepresentativeOptum United Health Group - Montgomery, ALMarch 2015 to PresentReceive inbound calls from nation wide hospice nurse and pharmacies regarding patient medications. Resolved billing issues on both sides. Evaluated patient medications with primary hospice diagnosis and whether they are related for insurance coverage.Inbound Call Center RepresentativeTRC - Montgomery, AL2013 to 20142014 Answered Prayers Montgomery, AL - Home Health Aide Players Club AssociateCreek Casino - Montgomery, AL2012 to 2013GPN, CMT, CNATwin Pines Adult Care Center - Kirksville, MO2008 to 2011EducationPractical Nursing Graduate in NursingKirksville Area Technical Center - Kirksville, MO2010 to 2011Skills Waitress Busser Restaurant Server Call Center Customer Service Customer Support Bartending Property management (4 years) Plumbing (3 years) Management (5 years) Supervising experience (7 years) Cost management (2 years) Office experience (3 years) Conflict management (5 years) Property maintenance (4 years) Hospice Care Home Care Caregiving Serving Sales Restaurant experience Bartending Problem management Documentation review QuickBooks Customer service Guest services Communication skills Animal care Pet care Barista experience Food safety Staff training Property leasing Construction Typing Leadership Training & development Microsoft Word Microsoft Excel Microsoft Powerpoint Writing skills Basic math Filing English Computer skills Time management Maintenance Mechanical knowledge Appliance repair Grocery store Heavy lifting Bookkeeping Ophthalmology HIPAA Multi-line phone systems Medical terminology Nursing Retail sales ICD-10 ICD coding Driving Photography Restaurant experienceCertifications and LicensesDriver's LicenseAssessmentsBasic maintenance and repair ProficientMay 2023Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientCustomer focus & orientation ProficientMay 2023Responding to customer situations with sensitivity Full results: ProficientWritten communication ProficientMay 2023Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkills: Strong Customer Service - Deal with customers at all levels via phones, and in person to ensure successful communication by actively listening and asking questions. Problem Solving - Resolves in-depth queries in a methodical manner independently and with internal and external business partners to ensure appropriate resolutions, efficiencies, and high level of quality. Organizing & Planning - Able to multitask and maintain a good balance between work, family, church and other extra-curricular activities. Team Player - Enjoy sharing knowledge with others and obtaining ideas and help from others. Hard working - I work hard and always aim for improvement. Compassion- I show kindness, caring and a willingness to help others Qualifications: Self motivated and driven, have the ability to work well without supervision. Dependable, reliable and able to prioritize and remain focused on each aspect of an issue. Skilled at learning new concepts quickly while working well under pressure. Work well with other people and maintain a positive attitude. Practical Nursing Graduate Alabama Certified Nursing Assistant |
