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Title Customer Service Crown Point
Target Location US-IN-Crown Point
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Crown Point, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEResponsible and ambitious young man with excellent time management. Seeking to apply my customer service abilities and strong work ethic at your company. I strive to provide exceptional service that ensures customer satisfaction and positive feedback. Authorized to work in the US for any employerWork ExperienceService PorterSchepel Cadillac - Merrillville, INAugust 2023 to January 2024In this position I utilized my great customer service skills by greeting the customers with a smile on my face and asking them how they are today when they pull into the service department . Also with this position I was would take the cars that were being serviced there and I would wash the outside of the car then I would pull them into the service driver and give them a vacuum and a small detail. Also in this position Schepel offered the customers a ride home if there car has to stay overnight and sometimes I would I have to take customers home in a company vehicle and if requested by the customer I would have to pick the customers up sometimes. I would also on my downtime make sure the shop stayed clean and tidy, by that I mean I would do a full sweep of the shop, also doing full mops of the shop with degreaser where the mechanics work make sure everything is cleaned for them . I would also make sure all the Repair Orders Were in order and all organized for the service manager. At Schepel I also was trusted with a demo ( a take home car) . I dealt with paperwork with the service advisors to make sure everything was correct for them . Working at Schepel Cadillac I learned about a couple position and information on how to do them and interests about going into other positions like a service advisor and or a Car Salesman . I also did duties outside of that position at the dealership for other positions. LaborerWILSON IRON WORKS - Crown Point, INFebruary 2023 to August 2023in this position I utilize my painting skills and I used a compressed Spray Gun and I paint all the steel that is fabricated in the shop . I also safety drive the forklifts and move the beams that are 20 foot plus long. I have to locate pieces of steel with order tickets that have the sizes that is needed for the order and once I locate go get them with the forklift, I pick them up safely and place them to be cut. I also cut the steel beams with a torch and marked them with the appropriated measurements . I also did other duties as directed but all industrial.Tire TechnicianDiscount Tire - Crown Point, INDecember 2022 to February 2023In this position I learned how to mount and dismount a tire off a wheel . I have learned to properly use a life and compressed air power tools ! You are hands on with the whole assemble process of dismounting and mounting a tire . Install new tires, repair punctures and replace faulty valves Balance tires and complete wheel alignment procedures Inspect and assess tire tread levels, wear patterns, valve quality, and overall health Conduct inventory and maintain equipmentLube TechnicianTake 5 Oil Change - Crown Point, INAugust 2022 to November 2022This Position I had greeted people, I also had change the oil of customers vehicles, I also changed the air filters, cabin filters and of course the Oil filters . We would fill up tires to the Right PSI. There was also learning factors of cleaning up oil. Performed all services offered in the TLE department (oil changes, tire installation and rotations, etc) Transmission and engine flushes, light bulb swaps & oil swaps Drained oil, checked for any damages, full lube service Handled paperwork, register and shop responsibilities Assisted customers with choosing the correct oil for their vehicle Installed new car parts, such as air filters, oil filters, windshield wipers and batteries Front Desk ManagerUNIVERSAL FITNESS - Crown Point, INJanuary 2018 to August 2019Ensured the front desk was always well attended. Maintained a tidy reception area and cleanliness of all gym equipment. Administered payments made by the members. Provided exceptional customer service to all visitors. I made sure each customer had 100% Satisfied guaranteed! Skills Front Desk Guest Services Teaching Cash Handling Oil change Vehicle maintenance Automotive service Tune ups Brake work Reliable Forklift Torch Tape measure Time management Retail sales Cash handling Customer service Mechanic Experience Manufacturing Teaching Mechanical knowledge Dealership experience Service technician experience Communication skills Automotive repair Alignment Organizational management Sales Dealership experience (1 year) Tire Service Labor 10 to 12 hours are idle Negotiation Cash register Front desk Tire service Management Basic math Lawn care Leadership POS Construction Plumbing Maintenance HVAC Electrical systems Property maintenance Airless paint spraying Quality control Driving Outdoor work Administrative experience Home health Bilingual Power tools Heavy equipment operation Frame carpentry Presentation skills Custodial experience Cleaning Guest services Forklift Remodeling Renovation Hand tools Construction painting Brake repair Suspension Automotive diagnostics Analysis skills Math Computer skills Utility locating Heavy lifting Door hanging Welding Residential construction CarpentryLanguages English - FluentAwardsCertified Lube TechnicianSeptember 2022I am a Certified Lube Technician thru Take 5 oil exchange Certifications and LicensesDriver's LicenseOctober 2021 to September 2025Additional InformationSKILLS Strong work ethic Time management Adaptability Team player Self-motivated Customer Service oriented Good communicator Vehicle assessments Fluid checks Bolt inspections Cash handling Oil changes, engine flushes, etc. Tire Punctures Change, rotate and balance tires Tune Ups Brake Work Forklift experience Torch Experience 10 to 12 hour shifts are idle Reliable Good attitude Steady worker On time

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