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Click here or scroll down to respond to this candidateCandidate's Name
Colorado Springs, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceSales Associatekholes - Colorado Springs, CONovember 2023 to PresentHandle cash, inventory truck Work on the sales floor Risk ManagerTek Experts - Colorado Springs, COJanuary 2023 to July 2023I oversee troubleshooting tickets in IT until they were complete Customer Loyalty SpecialistComcast Cable and Xfinity Internet - Colorado Springs, CO September 2020 to August 2022my job was to retain the customer my score card was always 4.5 and i was in the hall of frame for the last 6mons have been #1 on each of my teams i would have to repackage the customer deal some tech support and billing had to do everything that comcast provides had to keep scores at 50.00% or higher and built rapport with customers and our AHT at 1900 or higher main point is to treat the customer as a friend before getting to the business but in the same token had to perfume the job Customer Service Representative/CollectionsFirst source, /capital one auto finance - Colorado Springs, CO June 2016 to October 2019Customer service representative on the phone educating customers on their bills their accounts crediting setting up accounts upgrading and all customer service needs getting hardships and setting up payments try to get the customer current in their accountsBanking/ collectionManagerWendy's - Colorado Springs, COAugust 2013 to June 2016Responsible for running Wendy's and grounds schedules stocking paperwork signing hiring firing responsible for the whole store my whole shift any back office things to Asst ManagerRainbow clothing store - Colorado Springs, COAugust 2007 to November 2013And the whole store 7 to 10 crew members back-office banking around the store my whole self hiring in terminating write ups anything to do with the store I what is responsible for EducationHigh school diplomaWasson High School - Colorado Springs, CO, USSeptember 1993 to May 1997Skills Quality Assurance Payroll (10+ years) Time management Pricing Sales Experience (10+ years) Merchandising (10+ years) Financial Report Writing (7 years) Retail Management (9 years) Assistant Manager Experience (10+ years) Marketing (10+ years) Recruiting (10+ years) Word (8 years) (7 years) Human Resources Management (9 years) Management (10+ years) Scheduling (10+ years) Microsoft Word (9 years) Kronos Supervising Experience (10+ years) Workers' Compensation Store Management Experience (10+ years) Interviewing (9 years) Event Planning Human Resources (9 years) Employee Evaluation (10+ years) Conflict Management Operations (9 years) Sales Inventory (10+ years) Team Management Customer Service Budgeting Employee Orientation (10+ years) Communication skills Inventory Management Performance Management Strategic Planning (6 years) training (10+ years) Office Management (10+ years) Retail Sales POS Serving Experience Food Handling Food Production Food Safety Meal Preparation Inventory Control Customer service (10+ years) Sales Retail sales Typing Product demos Telemarketing (10+ years) CRM software POS Technical support Cash register Google Docs Store management Supervising experience (10+ years) Pricing Leadership Windows Conflict management Team management (1 year) Mentoring Recruiting Serving Human resources Project management (6 years) Merchandising Interviewing Hotel experience Payroll Kronos (6 years) Office management Quality assurance Data collection Budgeting Software Troubleshooting Risk Management Negotiation Help Desk Management Microsoft Powerpoint Change ManagementCertifications and LicensesFood Handler Certification |
