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Click here or scroll down to respond to this candidateCandidate's Name
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cell PHONE NUMBER AVAILABLE email EMAIL AVAILABLEOBJECTIVECurrently seeking a position to leverage my experience as a Chief Technology/Information Officer, Senior Business Intelligence Analyst, and Developer/Software Architect. I am willing to work on-site and relocate if needed, or work in a remote or hybrid environment.I am an expert in leveraging legacy systems and procedures while producing new state-of-the-art systems that provide new required features without business disruption.I thrive in managing small to medium sized IT teams driving high-result environments and enjoy the challenge of designing and developing highly cost-efficient, feature-rich industry-specific software that provides insight and automation without sacrificing the human spark that lifts companies to the top of their business segment.HIGHLIGHTS OF EXPERIENCE37 Years of experience providing C-Level leadership, management, support and development of advanced software for diverse businesses.Created integrated systems for the following industries as Primary Architect/Developer:Fully Integrated Platform for Automobile Sales Management, Automobile Service and RefurbishmentProvided integrating service repair history, estimating, billing and cost reconciliation for 7 car dealerships and three repair facilities including an independent 21 bay repair shopFully Integrated Platform for Automobile Lending Services (specific service for C/D paper, specialty financing)Supported 375 users in five facilitiesManaged a portfolio of $175mm of automobile loans including collections and repossession where neededFully Integrated Platform - Repossession Management, Customer Service Secure Web PortalNationwide Real-Time Repo Dispatching (LPR License Plate Camera Networks)SOAP/REST API Integration (local APIs inbound for 3rd partiy connection and remote platforms integration)Forms Management, Image Capture Library Management, Telephony IntegrationReal-Time Compliance and Auditing Systems including Automated Management Alarms and ReportingFounding and Participating Partner in multiple companies (details below).Controlled all aspects of IT purchasing and implementation including general office software and industry-specific or task-specific solutions for all companies.Extensive Experience and Success -Creating data-driven systems developed around the Microsoft SQL Database platform as well as MySQL/MariaDB based systems. I have personally designed and implemented several complete databases and the hardware environment to house them (including clustered, fault tolerant systems and environments that incorporated multi-site enterprise failover).Designed and implemented multi-site Microsoft-based networks utilizing diverse hardware and security solutions (VPNs, point to point private long-distance networks and tunneled site-to-site solutions, and multi-factor fingerprint and keycard authentication systems driven via Active Directory).Working with and integrating Microsoft Office products with custom production systems, including designing add-ons to connect real-time data to the Office applications, analysis, ETL, and multi-format data export..Created reporting solutions to provide real-time alerts, dashboard, and daily/periodic reporting and analysis.HISTORYResolvion LLCChief Information Officer and PartnerJuly 2018 thru January 2024Company formed by merger with competitorPrimary Architect and Developer of the Wombat System, an integrated suite of systems driving a national automobile repossession company, replaced software used by competitor.oLiving system which continued development from previous company and took over all aspects of operation of the company acquired via merger.oSystem supported 500+ users in real time over multiple locations nation-wideoSystem provided services for:Skip Tracing and LocationData Acquisition, management, and correlation from national NPPI Data Sources and through manual skip tracing effortsManagement of Repossession via local agenciesPost-Recovery asset managementTransportation ServicesoManaged over 10,000 automobile repossessions monthly for national lenders (including JP Morgan Chase, Santander, Exeter, other national and regional lenders)oManaged a fleet of contracted independent repossession agencies nationwide (at peak, nearly 9000 agencies)oIntegrated with all commonly used national industry platforms used by clients and agents, allowed seamless and transparent cross-system operation in real time via proprietary APIsoArray of real-time and analytic reporting over all business activitiesoUpdated Web Portal to allow real-time interaction with other platforms, providing a single point-of-reporting for many repossession agent related functions.Company grew to an estimated market value of $100mm from merger to December 2023 and grew to over 400 employees with offices in Charlotte NC, San Diego CA, Dallas TX, Atlanta GA, and Shelton CT, plus an extensive off-shore team.IT staff growth, by December 2023 had an internal IT team of three full time senior level developers, Scrum Master, Director of IT (Infrastructure), and technicians in three larger facilities (total of five people), and an on-staff BI Analyst.Responsibilities Included:oDesign, Implementation, and support of on-premise software infrastructure, including redesign and updating of older modules to new internal and external standardsoDesign and implementation or review of reporting and data tools used by various divisionsoImplemented specialty modules used for rural workoImplemented specialty modules used for commercial specialty equipment work (i.e., construction equipment, etc)oReview and approval of all work produced by other developersoReview of emergency break/fix items repaired by other developersoDocumentation of both IT modules and underlying business practices relating to sameoImplemented remote work policies and hardware infrastructure, and performed modification of systems to support moving from a primarily office-based workforce to a primarily remote-based workforceoCarried various additional responsibilities during COVID-19 Pandemic commiserate with reduction of staff (repossessions halted across most of country for several months), including hands-on management of data center equipment as needed.Reason for Leaving: Amicable parting after merger and post-COVID restructuring (I remain a partner with a substantial investment in the company and provide IT consulting services).ALS/ResolvionChief Information and Technology Officer, PartnerJuly 2015 thru July 2018Company formed by merger with competitorPrimary Architect and Developer of the Wombat System noted aboveoLiving system which continued development from previous company. Added modules to allow data import in bulk from operational portfolios of business and subsequently took over all aspects of operation of the company acquired via merger.oDuring period, system supported 200+ users in real time located in two locations (Charlotte, NC and Atlanta, GA) with software and hardware based real-time disaster failover and recovery certified by third party independent auditors. Company roughly doubled in size post-merger.oManaged over 5,000 automobile repossessions monthly for national and regional lendersoIndustry-leading software continuously expanded and adapted to rapidly changing industry as new lenders and techniques evolvedoEarly developer implementing real-time integrated services from third-party for license plate camera recognition servicesoDesigned web-based customer service portal for clients which allowed secure manual entry of work items assigned to companyoDeveloped tools to allow bulk upload of work from clients as well as batch, portal based, and API based reporting mechanisms for clientsoDesigned secure API allowing clients and agents to update data and retrieve reportsoDocumentation of architecture, modules and underlying business practicesOutgrew our original facility, designed new IT infrastructure around purpose-built facility which included continuous on-site power systems and generator. Assisted in design of various aspects of facility including fault-tolerant infrastructure for executive offices and other design elements.Senior Management Staff growth during this period, hired VP to take over HR and HR-facing security functions, but continued to manage IT-facing security. IT staff growth, added junior developer, Operations Manager for infrastructure, and three IT technicians to provide 24/7 helpdesk coverage (business model is a 24/7/365 model).Responsibilities Included:oDesign, Implementation, and support of all software infrastructureoManagement of Microsoft SQL Server cluster and supporting systemsoManagement of fault-tolerant power systems including uninterruptable high capacity battery system powering serversoManaged/produced monthly financial and business operation reportingoResponsible for design, implementation, and operation of reporting and data tools used for all business decision-making.oAssisted CFO with various aspects of financial reportingoResponsible for all background checks and interviewing of potential employees, and for some employees making hiring decisionReason for Leaving: Corporate merger and infusion of private equity resulted in new company, continued with resultant company as CIO/CTO (and continued as Partner).American Lending SolutionsChief Information and Security Officer, Board Member, and Founding Partner2008 thru July 2015One of four original founding partnersFrom original founding to merger with competitor, grew from four partners and three employees to approx. 50 employees in facility located in Charlotte, NC.Primary Architect and Developer of the Wombat System noted aboveoManaged over 2,200 automobile repossessions monthly for national and regional lendersoSoftware was revolutionary in nature instead of the business utilizing multiple in-place platforms provided by several companies, Wombat performed real-time management of platform data via API and presented a single, comprehensive view to employees.oSystem was able to acquire consumer NPPI data from multiple sources using secure methods that removed direct employee requests on remote platforms.oImplemented secure data handling and user tagging/identification methods that kept data highly secure to date, system has never been a victim of a security breach and has never failed a client annual security audit.Responsibilities Included:oDesign, Implementation, and support of all software infrastructureoSupervision of Hardware Infrastructure (Director of IT Operations direct report to me)oSupervised management of Microsoft SQL Server cluster and supporting systemsoManaged/produced monthly financial and business operation reportingoResponsible for interviewing of potential IT and some management-level employees, and making hiring decision for IT personnelEvolution of System: Wombat was designed to be an evolving modular system that integrated a set of highly diverse platforms used throughout the industry into a single view, bringing huge efficiencies as a result. The system began as tracking platform for skip tracing work, and over the first few years evolved into a real-time hub for national repossession work with links to every major platform used by our clients and agents. The system provided real-time links to billing systems for major clients, our own internal accounting software, systems for requesting consumer reporting, and other industry-specific requirements in a compliant manner. I was the original architect for Wombat and the sole programmer for the system through 2012, at which time a junior developer and other IT staff members were added to our team. During COVID, our team was reduced to a team of four plus myself, managing east and west coast facilities and managing a quickly developed remote infrastructure for the majority of our staff. The team was restored in size post-COVID as business resumed and employees returned to work.Reason for Leaving: Corporate merger and infusion of private equity resulted in new company, continued with resultant company as CIO and Chief Security Officer (and continued as Partner).The Aurora Companies:Flamingo Financing Company, Dandy Wheels, Car Plaza, and Kodata CorporationChief Information Officer, Board Member, and Founding Partner1990 thru 2008One of three original working/founding partners (six additional investing partners)Primary Architect and Developer of Rapid, a system used to manage and integrate automobile lending, recovery, dealership management, and repair shop operations at facilities across the state of Florida. First system of its kind that provided real-time integration of all these vertical operations. Included communication modules to allow auto dealerships to communicate with Flamingo Financing to submit financing applications and receive decisions.At peak of operation, company employed nearly 500 employees in ten locationsoOperated 5 Lending Offices located throughout the state of Florida, at peak managing a $175mm portfolio of C/D paper loans, operation primarily purchased loans originated at car dealerships across the stateoOperated a corporate operations center including a data center serving all offices and providing failover disaster operationsoOperated 3 car dealerships (primarily used to resell repossessed vehicles) with repair facilities integratedoOperated a 21 bay repair/refurbishment center including paint and bodywork shopsResponsibilities Included:oDesign, Implementation, and support of all software infrastructureoManagement of Microsoft SQL Server cluster and supporting systemsoManagement of general IT infrastructure including shared file systems and resourcesoManagement of fault-tolerant power systems including full building diesel generator and uninterruptable high capacity battery system serving data center and key management offices within central facilityoManaged/produced monthly financial and business operation reportingoResponsible for design implementation, and operation of forward looking real-time analysis and prediction tools used for portfolio management and business decision-making.oRegular annual production and updating of 1, 3, and 5 year forward-looking enterprise business models used for borrowing and business management purposesoRapid system software licensed to car dealerships throughout the state, provided technical supportEvolution of System: The first subsystem for Rapid was the loan management system and was originally written using Superbase, a DBase-compatible database and development language running on Windows 3.x based systems. In early 1994, the entire system was re-written in the then-brand new Visual Basic object-oriented language and using an MS-SQL based database for Windows 95. The system was then subsequently converted to VB6 and Windows XP in 2002, and management for large-scale repair work was added at that point. I was the sole developer for the Rapid System through 2004, at which time a junior developer was added to provide continuity for the business.Reason for Leaving: Conditions in Florida primarily caused by post-9/11 issues ultimately caused the company to cease operations. (I was requested by creditors to continue with the company and assist in the orderly shutdown of operations and collection of remaining collectable loans over the course of 18 months, which was completed.)Highlights of other significant consulting and representative work:1988 Developed public service system to manage Volunteer Search and Rescue personnel across New England.1991 Published four articles for Superbase Developers Journal detailing the implementation of a multiuser loan tracking system in the Superbase language.1992 Conversion project for COBOL-based real estate financial application to multi-user Linux-based system1994-1999 Supporting Rapid Software, implemented custom conversions from existing systems at car dealerships throughout South Florida1999 Consulting Project for AT&T Wireless, designed database and data harvesting tool to query cell towers for configuration data daily and produce delta (change) reports as well as verifying correct configuration.2002 Guest Speaker for AT&T SE Annual Sales meeting, delivered tech/business talk to 5000 attendees2003-2005 Member, AT&T Small/Medium Business Advisory Board. Traveled to various cities with AT&T Sales Centers and participated (occasionally, chaired) roundtable discussions about data services in the Southeast United States, viewed demonstrations of new, unreleased technologies and provided input as to implementation, usefulness, and price points.2005-2008 Member, South Florida CIO Council2010 Designed modules for the Asterisk Open-Source VoIP PBX system to provide outbound local line selection based on dialed number and enhancements to allow audit of recordings for call center management. (Modules provided to the Asterisk project and released to public domain.)2014-2015 Oversight of merger of data and systems of former competitor post-merger, development of task-specific tools and conversion methodologies to absorb their business into our systems.2019-2020 Oversight of merger of data and systems of former competitor post-merger, development of task-specific tools and conversion methodologies to absorb their business into our systems.Corporate Technology Educator 2010-2024Designed Materials and Taught Classes for:oBeginner and intermediate user training for Wombat SystemoPrincipals of Secure Coding (IT Department)oWombat System Operations (IT Department)oUser Security PrincipalsoAnnual Security Compliance TrainingoUsage of Microsoft Office products in our Corporate EnvironmentEducationAssabet Valley Vocational - 1981-1985Graduated with Certificate in Computer Science and Information TechnologySystem Operator Training: Data General Nova 840 SystemSystem Operator Training: Digital PDP-11Programming: DG Basic, DEC Basic+, Logo, Pascal, COBOL-77, 6502 Microprocessor AssemblyGeneral exposure to early PC Systems (Apple, IBM)Internship: The Computer Museum - Summer 1980, 1981, and 1982Docent and Exhibit Maintenance AssistantResponsibilities included demonstration of operating historical and then-current systems including:DEC PDP-1, PDP-11, PDP-12Leading Tours and educational information about Exhibits and Artifacts including:MIT TX-0 (restoration of system to operational state)Studied and provided tour information on various historical artifacts including flown Apollo Spacecraft Computer, Babbage Differential Engine, demonstrations of many operational historical systems, and assisting with special events and guest lecturers.Internship: Digital Equipment Corporation - 1984-1985System Operator and Group Assistant, SUDS Engineering GroupSystem Operator, VENUS Project (Development of VAX 8600 Mainframe System)Responsibilities included: Management of Resources in the following environments: VMS, TOPS-10, TOPS-20. Managed system security (logins/passwords), resource allocation, servicing central printing and magnetic tape equipment, applying OS patches, software installation and maintenance.Digital Equipment Corporation Continuing Education Center - 1980-1982, 1984-1986Certified System Operator: VAX Systems Operator (VMS Architecture)Certified System Operator: VAX Systems Operator (Ultrix (Unix) Architecture)Certified System Operator: PDP-10 (DECSystem-10/20), TOPS-10 and TOPS-20 ArchitectureCourses Completed included:VMS Installation and MaintenanceVMS/DECNet NetworkingTOPS-10 System Operations (DECSystem-10) TOPS-20 System OperationsRSTS/E System Configuration and OperationsProgramming Language Courses: BASIC+, BP2, COBOL-81, MACRO-11Financial Publishing Company, Boston, MA - 1993Financial Mathematics and Lending Computation Coursework/Advanced Calculation CodingCompleted coursework for advanced financial mathematicsCertified computation logic and processes used in Rapid System software for loan computationsVictory Lane Aviation School - 2015Graduated September 2015Licensed US Private Pilot LicenseConstant Continuing Education - 1993 - PresentPlease see back page for continuing education coursework completed in last 12 months, including both refresher material and new learning courses.Recent Refresher/Recertification CourseworkAll the following courses/certifications have been completed since January 2024Please Note: Most technologies below I have practical experience and have used extensively in my career (most of them recently). All certifications/courses shown below can be verified via LinkedIn Learning.Programming LanguagesC# Refactoring C# Best Practices for DevelopersRefresher: Learning C# Advanced Threading in C#Advanced C#: Thread-Safe Data and Concurrent Connections Python Parallel and Concurrent ProgrammingNode.js Training: Web Servers, Tests, Deployment Python for Data ScientistsNode.js Databases for Developers Python in ExcelPython Parallel and Concurrent Programming 1 Python Parallel and Concurrent Programming 2Programming Foundations: Secure Coding .Net Concepts, APIs and Libraries (update for .Net 8)Advanced .Net: Cmds, C# Enhancements, Web Apps, LibrariesCloud ComputingAWS Cert Cloud Practitioner (CLF-C01) 1: Cloud Concepts Azure Fundamentals (AZ-900) 1: Cloud ConceptsAWS Cert Cloud Practitioner (CLF-C01) 2: Security Azure Fundamentals (AZ-900) 2: Architecture/SecurityAWS Cert Cloud Practitioner (CLF-C01) 3: Core Services Azure Fundamentals (AZ-900) 3: ServicesAWS Cert Cloud Practitioner (CLF-C01) 4: Billing and Pricing Azure Fundamentals (AZ-900) 4: Mgmt and GovernanceGoogle Cloud and Data Storage Foundations Azure for Developers: Resource PlanningGoogle Cloud for Azure AdministratorsMongoDB Cloud EssentialsDatabase Development and ManagementLinux Engineering: Administering MariaDBDatabases for Node.js Developers Learning Snowflake DBAdvanced MS SQL Application Development Intermediate MS SQL Data Reporting and AnalysisMicrosoft SQL 2022 Essentials and Administration Intermediate MS SQL For Data ScientistsMS SQL Server 2022 Advanced Administration MS SQL 2019 Essentials and AdministrationMS SQL 2022 Essentials and Administration Azure Training for DevelopersLINQPad Essential Training .Net Working with LINQLinux System AdministrationLinux System Engineer: Kernel Tuning and Remote Logging Cert Prep: CompTIA Linux+ (XK0-005)Linux System Engineer: Network Filesystems/NFS/SambaLinux System Engineer: iSCSI Storage Area NetworksLinux System Engineer: Database Servers using MariaDBLinux System Engineer: Networking and SSHMicrosoft Applications:Microsoft Teams Essentials Visio 2021Managing Projects with Microsoft Teams Advanced VisioPowerPoint 2021 Outlook 2021Word 2021 Excel 2021Professional Improvement:Tech on the Go: Ethics in AI What is Generative AI?Increasing Collaboration on your Team Safeguarding AIHow to Manage Your Attention and Priorities Ethics in the Age of Generative AIEight Ways You Block Your Success How to Master Your Executive PresenceThe New Rules of Work Communicating with ExecutivesLeading Yourself Communication Skills for Modern ManagementReframing: The Power of Changing Your Perspective Overcoming Decision-Making TrapsLeveraging Your Strengths |
