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Click here or scroll down to respond to this candidateCandidate's Name
Customer serviceNew Haven, CT Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service driven,overachiever, whose goal is to work with a company and to grow with a team to achieve a career and be a great asset and succeed the companies needs Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceMedical Receptionist/Front DeskPhysicianOne Urgent Care - Hamden, CTJanuary 2022 to PresentGreat customers check in for appointments, schedule appointments, run insurances and all other medical, and all other administrative servicesUSPS ClerkPost Office USPS - Milford, CTDecember 2021 to PresentResponsible for all the mall getting to its designated place Medical Receptionist/Medical AssistantMedRite Urgent Care - North Haven, CTNovember 2021 to PresentStore ConsultantFedEx Office - Branford, CTOctober 2020 to PresentPatient CompanionWhitney Manor Rehabilitation and Nursing Center - Hamden, CT August 2019 to August 2020 Performed opening dutiesCustomer Service RepLogistiCare - North Haven, CTJanuary 2016 to July 2019Interacted with customers to provide information requested about healthcare products and servicesScheduled, modified, and canceled reservations as requestedEnsured documentation of details and complaints on customers' accountsRefereed unresolved issues to designated department for further investigation Demo SpecialistCrossMark - New Haven, CTJuly 2012 to July 2015Set up displays and food demonstrations to introduce customers to productsMaintained knowledge of company products while following safety protocolsAnswer customer questions and inquiries professionally EducationHigh School DiplomaMetropolitan Business High School - New Haven, CT2003Skills A team worker with friendly service, follows company procedures' and protocols Proficient computer skills familiar with email applications and database entry software The ability to perform multiple tasks and handle a volume of work with accuracy Excellent communication skills who's a quick learner with the ability to adapt to new environments Crew Member Customer Service Food Service Cash handling Sales Cashiering Catering Bartending Restaurant Experience Banquet Experience Serving Experience POS Microsoft Office Restaurant Management Clerical experience Epic EHR systems Medical administrative support Typing Care plansCertifications and LicensesTIPS CertificationPresentBartender LicenseFirst Aid CertificationDriver's LicenseAssessmentsCustomer focus & orientation ProficientNovember 2021Responding to customer situations with sensitivity Full results: ProficientCustomer service ProficientDecember 2021Identifying and resolving common customer issuesFull results: ProficientFront desk agent (hotel) ProficientNovember 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
