| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateSherlindra Alexander Customer ServiceStreet Address Wolf Dr. Forney Texas-PHONE NUMBER AVAILABLE
EMAIL AVAILABLEObjective Im looking to further my career and Have a stable job that I can advance in and make me and my kids proud. I am a very good listener, hard worker and also a fast learner. I love helping others and my friends come to me for advice. Making others' day is a passion of mine. I am a visual learner so I am quick to catch on and Im open to learning new things in life that can advance my career and help me better in my job role as well as in life. ExperienceCashierWal-Mart Supercenter, Dallas TXSeptember 2008 August 2016Make money transfers with cash registerCheck out customers and greet themKeep are nice and cleanComcastComcast, Denton TXMarch 2013 June 2015Taking inbound callsSetting up orders for customersCompleting orders and making installationappointmentsScheduling and rescheduling dates if someone has canceled or requested changeEscalating issues to proper departmentDocumenting information of calls and orders incoming and outgoingORDER CONSOLIDATIONKohls E-fulfillment, Desoto TXSeptember 2016 December 2016Completing orders to be shipped out for customersUsing the Rf Scanner to locate merchandise and complete ordersPut make merchandise and enter in into the database for inventory to be placed and shipped out and also fix any orders that was wrong lost or damaged and locate it Customer SupportComCast Communication, Arlington TXJanuary 29, 2017- February 27 2019Helping customers technical issues and solving problems with orders And services.Answering phone calls and setting up plans for new customers CashierKrogers Forney, TXJuly 1,2022-October 13,2022Helping customers with groceries and money transactions and assisting customersWhen they needed helpREMOTE CUSTOMER SERVICE AGENTTTEC SOLUTIONS New Britain, CTOct. 22-June 19, 2023Provided information to customers and assisted with Health Coverage Addressed customers courteously using suitable methods and coming back with answers to questions or problemsAnswering general questionsEscalating accounts when there is a problemLogged details of call using coorest protocolsMaintained logs and documentation of detailed information if incoming and outgoing callsInvestigated and research issues to determine root problems and to provide resolutionRemained open to feedback from supervisor and peers to build and improve skill setREMOTE CUSTOMER AGENTBCFORWARD- Louisiana, TXJULY 19, 2023- PRESENTHelping customers with applying for MedicaidHelping Customers with RenewalAddressing customers courteously using suitable methods Answering general questionsDocumenting detailed information in incoming and outgoing call using correct protocolUploading important information for Applications and renewal Engaging with team to help each other and build or skills and performancesLoves feedback from supervisor and peersKeeping up with meetings and updates for job and about the job Helping customers with concerns and getting them to the right place EducationHs DiplomaLake Highlands, Dallas Tx2006Certificate in computers and typing at 40 wpmInterests I love working with computers. Helping other in anyway I can ReferencesReferences are available on request. |
