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SUMMARY OF QUALIFICATIONSAward-winning Accounting / Administrative professional specializing in administrative, financial, and customer support servicesAccounts ReceivablesRecords ManagementRegulatory ComplianceBookkeeping AuditingAccount ReconciliationsGeneral Ledger CodesIssue ResolutionVendor/ Client RelationsAS 400 SystemData Entry/10 KeyMicrosoft OfficeKeyboarding 50 wpmDebit/Credit ReconciliationsOutstanding Team Player AwardPROFESSIONAL EXPERIENCEBrenntag Southwest Lancaster, TX 2014-2023Accounts Receivables SpecialistMonitor customer accounts and communicate with customers to ensure timely payments, maintain a high level of professionalism and attention to customer serviceReview the credit queue for prompt resolution of orders going on credit hold and ensure action is taken before the shipment dateMaintain complete and accurate records for all accounts, process manual credit cards transitions, manage credit risk using internal and external information to establish credit linesBorden Business Service Center Dallas, TX 2012-2014Route Settlement ClerkPerform daily audit review for company routes ensuring that all hand held import files uploaded timely and accurately into companys financial systemsCommunicate with distributors routes supervisors at branch locations via phone, email or fax to resolve all route over/short balances dailyVerify Proof of delivery (PODs)/prepare payroll deductions (PRDs adjustments information for cash and/or product shortages as needed for management approvalContinental Cabinets LLC Dallas, TX 2007-2010Customer Support SpecialistPromptly answer-incoming calls from customers requiring problem resolutions, by providing courteous and professional assistance to customers in a timely matterProcess, enter, and check special orders/responsible for load delivery issues, freight claim request, handling discrepancies and return authorization for damages and short shipmentsShip point of Purchase to new stores, scheduled appointments for weekly truckloads/work directly with all facts of the business including production, scheduling, manufacturing, sales departmentsEDUCATIONAdministrative Assisting Program Executive Secretarial School, Dallas, TXHigh School Diploma W.B Ray High School, Corpus Christi, TX |