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EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position as a secretary or a clerk, allowing my potential employer to receive administrative savings, as I gain professional experience while providing program assistance. Work ExperienceCustomer Service RepresentativeAshton Carter/ Proctor - Troy, MIFebruary 2023 to PresentAnswering phone calls for people that wanna update home insurance for Freedom Mortgage. Update system with insurance renewal. Upload documents and prep payments. Casino DealerEvolution casino - Southfield, MISeptember 2021 to July 2022Dealing cards for blackjack, infinite blackjack, baccarat, and shuffling cards. Customer Relations SpecialistSEEL - Detroit, MISeptember 2018 to August 2021I schedule appointments for appliance pick up for dte energy and Ameren electric. I always scheduled appointments for LG&E/KU for people to receive help to make they're home more energy efficient. I have done some call center training and received certification for the training. I send emails, answer calls, I call customers, i send out mail to the customer. I have worked almost all queues in the company. Call Center RepresentativeConcentrix - Farmington Hills, MIApril 2017 to March 2018I worked in the consumer energy department, I would answer the phone and help customer's with they're billing questions, note they're account for payments, schedule turn on orders to restore they're power. And I would also do our incentives transfers to our home solutions advisors to get customers coverage on they're appliances.Call Center RepSalvation ArmyMarch 2016 to April 2017Data entry via database, set pick up appointments, answering phone calls and making phone calls to donor that are donating, dispatch to some of the truck drivers that are doing the donation pick up. Office assistantKelly ServicesNovember 2015 to December 2015Data entry via database, complete real estate paperwork, conduct internet research, set appointments, as well as file paper work, answering phone calls and making phone calls to residents. Student workerOakland Community CollegeSeptember 2013 to March 2014Data entries via database, conduct internet research, set appointments, as well as file papers, helps students register and type papers.Personnel AssistantJulie UysbeilJanuary 2011 to November 2011RealtorData entry via database, complete real estate paperwork, conduct internet research, set appointments, as well as file and type promissory notes. Provided transportation to and from business and personal appointments.EducationHigh school diploma in NursingOakland Community CollegeSeptember 2011 to September 2013Skills Microsoft Office (2 years) Microsoft Word (10+ years) Microsoft Powerpoint Microsoft Outlook (3 years) Typing (10+ years) Time Management (3 years) Data Entry (5 years) Filing (7 years) Training & developmentAdditional InformationSKILLS:Can provide customer service with a smile,Great cash handling- drawer never out of balance,Microsoft Word, Excel & PowerPoint,Data Entry,Stock/Inventory experience