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Click here or scroll down to respond to this candidateCandidate's Name
Purchasing CoordinatorBelton, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEFast-learner with a history of providing excellent customer service in a variety of fields including IT service desk, purchasing, hospital and retail pharmacy, Certified Nursing Assistant, manufacturing, warehouse, and material logistics.Authorized to work in the US for any employerWork ExperiencePurchasing CoordinatorIQVIA - Overland Park, KSJanuary 2020 to May 2024Provided end-user support in a team environment for purchase and delivery of IT hardware, peripherals, and mobile devices. Responsible for tracking requisitions, approvals, purchase orders, and invoices on a daily basis and reporting to the team manager upon request for any immediate escalations when urgent circumstances arise. Routinely led weekly team meetings to inform the team of any changes to or new expectations of the team.IT Service Desk TechnicianIQVIA - Overland Park, KSJuly 2017 to December 2019Fielding calls, emails, and Skype contacts in a fast-paced global call center environment supporting end- users based in United States, India, UK, among other countries using personal experience, IT training, and knowledge base articles. Expectations were to troubleshoot and resolve or escalate tickets to our enhanced service desk when appropriate. Triage incoming contacts to identify possible outages affecting many customers and escalate the issue to the concerning team. Responsible for maintaining role specific knowledge base articles and authoring new articles upon demand. ContractorInsight Global - Kansas City, MOApril 2016 to June 2017Worked as a contractor as IT Service Desk Technician for 15 months prior to joining IQVIA full-time. Pharmacy TechnicianCVS Pharmacy - Lee's Summit, MOOctober 2014 to April 2015Pharmacy TechnicianLake Regional Health System - Osage Beach, MOApril 2014 to August 2014Certified Nursing Assistant/Patient Care Technician Lake Regional Health System - Osage Beach, MOOctober 2008 to April 2014Hardware Lead, Loader, StackerHardware Department - Lawrence, KSJuly 2001 to July 2008EducationVocational school in Information TechnologyCentriq - Leawood, KSFebruary 2015 to May 2015Skills Customer service (7 years) Microsoft Excel (4 years) Microsoft Office (4 years)Certifications and LicensesMTAITIL CertificationApril 2016 to PresentCertificate number PHONE NUMBER AVAILABLE-YRD2Candidate number PHONE NUMBER AVAILABLECPR CertificationCNAPharmacy Technician License |
