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| | Click here or scroll down to respond to this candidateCandidate's Name
Phoenix, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDemonstrated professionalism, punctuality, and loyalty while utilizing my service-mindedness to support both colleagues & clients/guests. Possessing the ability to multi-task and prioritize a complex workload under time constraints.Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeModivCare Solutions LLC - Phoenix, AZApril 2018 to December 2023 Scheduled member's reservations for their medical appointments. Assisted members with their transportation issues and urgent treatment types. Assisted the members and other team members with better ways to help the members in as few calls as possible.Customer Service AssociateGEICO Customer Service - Macon, GANovember 2014 to November 2019 Handle inbound and outbound calls to assist customers with their inquiries, orders, and concerns Utilize excellent communication skills to effectively communicate with customers Collaborate with other team members to ensure customer satisfaction and achieve sales target Administrative Assistant/ReceptionistAbacus Solutions - Atlanta, GASeptember 2009 to December 2014 Complied with plan document provisions, regulations, guidelines, and company procedures. Maintain confidentiality and keep department, client, and participant HIPAA compliant. Responsible for protecting, securing, and handling all confidential data the company holds to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could harm the company or our clients.EducationSome college in PsychologyPost University - ConnecticutSeptember 2023 to PresentSkills Customer service Analysis skills Communication skills Organizational skills Leadership Phone etiquette HIPAA Medical Records |