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Professional SummaryDriven Agency Owner with 55 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, including prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. Work HistorySelf - Candidate's Name & Associates - Insurance Sales & Service Wheeling, IL12/1965 - CurrentU S Census Bureau - Administrative ClerkChicago Regional Office - SChaumburg, IL08/2019 - 11/2020Onboarded new census employees including training, filling out forms and hiring.DBC Fulfillment Center Inc - Delivery 800 Flowers in @100 Suburbs Mundelein, IL09/2015 - 12/2019Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques achieving 100% resultsCustomized existing insurance programs to suit individual client needs by analyzing auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniquesResponded to customer calls within couple hours to swiftly resolve issues and answer questionsCommunicated with customers via phone and email to confirm deliveries and respond to inquiriesAnswered multi-line phone system by 3rd ring and transferred callers to appropriate department or staff memberCreated and updated physical records and digital files to maintain current, accurate and compliant documentationEMAIL AVAILABLEPHONE NUMBER AVAILABLEWheeling, IL 60090Skills Insurance sales expertise Door-to-door sales experience Understands insurance benefits Financial Product Sales Business writing Scheduling ProofreadingEducation10/1961Harlingen Air Force BaseHarlingen, TXBasic Navigation1960Michigan State UniversityEast Lansing, MIBachelor of Arts: Business AdministrationAnd Management -Graduated 3rd in class out of 85 - hadchoice of all 6 different assignmentsContinuing navigation - Bomb Nav.school at Mather AF Base - SacramentoCalifornia - Graduated 5th out of 35 -had choice of all 5 differentassignments - chose Charleston AFBase South Carolina - resigned asCaptain Instructor Navigator October1965 Majored in AccountingPaddock Publications - Selling Newspaper Subscriptions Arlington Hts, Illinois03/1999 - 09/2015At different businesses would contact people and sign them up for delivery - established In top 3 of sales people weekly. US Airforce - Instructor NavigatorCharleston, SC09/1960 - 10/1965Would be Primary Navigator on flights and be with new navigator to show what navigation methods to use to get to final destination - performed at 100%.Maintained excellent attendance record, consistently arriving to work on timeCoordinated consistent on-time deliveries of damage-free goods -100% DailyDirectly interacted with customers to deliver mail, packages and ordered goodsPromoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather and other factorsMaintained accurate logs of all deliveries and trips, providing details to manager at end of each shiftOperated vehicle safely in highly congested areas with no traffic violations or accidentsSafely loaded items into delivery vehicle to minimize damage while in transit - results - no damageWorked to maintain outstanding attendance record, consistently arriving to work ready to start immediately Minored in Electrical Engineering |