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2:Street Address  ol 5Ge(< Inbox Monica Alvarez Resume . \4Monica AlvarezStreet Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryBilingual with experience in performing administrative assistant duties, secretarial and clerical responsibilities, andexercising sound judgment to fulfil the daily operation of the school program with high proficiency.Essential FunctionsKnowledge, Skills, and AbilEffective administrative and time management skillsAnswer phones to direct calls or provide informationMaintain files, database and administrative recordsResearch, review, analyze, and evaluate informationAbility to prioritize, plan and execute effectivelyPerform office administrative support dutiesExperience in Microsoft Office SoftwareBilingual fluent in English and SpanishiesAnswer inquiries from the general public and business community related to operational policy and procedure.Perform variety of administrative functions, prepare and process reports, financial statements, and otherdocuments, using word processing, spreadsheet, database, or presentation software.Read and analyze incoming memos, submissions, and reports to determine their significance and plan theirdistribution.Prepare agendas and make travel arrangements for executives, coordinating luncheons, for committee orexecutive meetings.Attend executive, committee, or board meetings to record minutes and compile, transcribe, and distributeminutes of meetings.Supervise and train other clerical staff and arrange for employee training by scheduling training or organizingtraining material.Employment Histoy01/2020-10/2021. Charter Communications Retention Specialist Lake Mary, Fl11/2018 ~12/2019 24/7 In Touch (New York Times) Customer Care Representative Altamonte, FL02/2018 - 08/2018 Allied Universal Administrative Liaison Security Lake Mary, FL06/2016 - 12/2017 Synchrony Financial Bilingual Collection Specialist Maitland, FL09/2003 - 02/2006 John Marmaras, Attomey atLaw Office Administrator Bloomfield, NJEducationGibbs College of Business Livingston, NUAssociate in Applied Science in Office and Business Administration Human Resources, Management,Leadership and Background in Allied Health Field Administrative training as well as SupervisoryHonors graduate ~ Magna Cum Laude Honor SocietyMilitary Experience  Veteran  United States Air Force - Service Specialist