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Click here or scroll down to respond to this candidateCandidate's Name
Senior Site Reliability Engineer DevOps, Cloud, Infrastructure, AICedar Park, Texas Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLE https://LINKEDIN LINK AVAILABLETechnical SummaryAs a Senior Site Reliability Engineer at IBM, I utilize my 20+ years of experience in IBM middleware systems and mainframe operations to create reliable, scalable, and secure cloud infrastructure and applications for global enterprise clients. I have a proven track record of leading complex migration projects from mainframe to cloud environments. My expertise lies in capacity planning, hardware/software integration, network security, monitoring, troubleshooting/RCA, DevOps, and CI/CD methods. I have extensive experience managing diverse enterprise platforms and operating systems simultaneously. I have successfully deployed IBM PureApp, IBM MQ Series Appliance, IBM BigFix, and IBM UrbanCode in BlueMix cloud servers and built enterprise data storage solutions using IBM GPFS and Python, Shell, and ANT scripts. My passion is to deliver innovative and cost-effective solutions that enable digital transformation and business growth for my clients. I have spent time and training on the IBM WatsonX.ai platform.Work ExperienceSr. Site Reliability Engineer Mar 2021 Mar 2024IBM Austin, Texas Metropolitan AreaSupport IBM middleware stack In private and public clouds using infrastructure analysis, design, integration, installation, configuration, tuning, and automation for IBM CIO Public and private cloud clients.Provide initial assessment and possible workaround of production issueWrite Ansible/shell/python code required to automate the tech stack(s)Troubleshoot and resolve Dev/UAT/Prod issuesWork with Support and Development teams to:oIdentify and resolve issues on various hardware and software platformsoDiscuss, design, and plan security integration tasksoMonitor the health of production and test systems 24 7Ability to respond promptly to production issues and alerts 24 7Manage changes in the production environment through ServiceNow API and service implementatoiomautomationPartner with other IBM SRE teams and program managers to deliver mission-critical services to the marketSupport the development of new and existing capabilities for our computing, storage, and network servicesTools used include Dynatrace, Splunk, Grafana, z/OSMF, ServiceNow, RHEL/MS/IBM CVE alerts, IAM, DB2 management, MQ series, RACF, Jira, GitHub, TekTon Pipeline(s)IBM Middleware Engineer Feb 2019 - Apr 2022Origina Austin, TXProvide third-party software support for IBM Products, including configuration and training for IBM BigFix, migration, and Tivoli Workload Scheduler (TWS) performance tuning. Also, provision a DevOps n-tier stack for UrbanCode deployments in BlueMix cloud servers for clients such as Mary Kay Cosmetics and Nuveen.Infrastructure Architect Jun 2010 - Apr 2024TxMQ Austin, TXClients: Focus, Flagship, State of Nebraska, Enumclaw, State of Oregon, YUM Brands, radialMatrixDaily tasks include Clients WebSphere/MQ/IIB/MQFTE SME, WAS v8.x infrastructure architecture analysis, design, and buildouts on the IBM SoftLayer platform. IBM PureApp pattern creation and systems installation. DevOps work with OpenStack storage (Cinder, Glance, Swift). Docker and Chef deployments of WebSphere. Use Python, Shell, and ANT combinations for parasitized and repeatable application and systems deployment tasks. Use GPFS as a single scale-out data store for the entire enterprise.IBM BigFix/IEM/ILMT: Architect, deploy, migrate from previous version (7.5 to 9.x), configure and train users on IBM BigFix for IBM Endpoint Manager relays/clients for Lifecycle Management (OS Deployment) Patch Management, Software Use Analysis, ILMT, Server Automation.IBM BlueMix: Managing repeatable platform deployments of WebSphere, MQ, and DB2. Network, data encryption, and access control into SoftLayer domains.IBM SoftLayer: This includes installing, configuring, tuning, and automating the scripting of the IBM Middleware stack on virtualized SoftLayer systems.IBM MQ SME Apr 2019 - Jun 2019Sogeti, a Capgemini Company Austin, TXCreated IBM MQ server instances and API/REST interfaces for JBoss EAP management and Supported Bottomline Technologies with the design and architecture of a virtualized environment. Architected a solution using multi-instance queue managers, leveraged DevOps design and structure principles to enable automation, and deployed BigFix/ILMT agent to monitor network capacity.Infrastructure Engineer Sep 2015 - Nov 2016Univar Solutions Seattle, WADaily tasks: WebSphere (Portal, Commerce, AS)/MQ/IIB/MQFTE SME, MuleSoft build-outs on the AWS platform and local servers. MQ v7 to v9 migration planning and implementation on Z/OS (capacity planning, sysplex integration with page sets, logs, bootstrap data sets, code libraries, and queue manager configuration data sets defined on shared volumes, configuration planning for TCP virtual IP addresses (VIPA) on each TCP stack in the sysplex). WebSphere commerce and portal migration from v6 to v7/8/9.Level 3 problem support: Printer sharing maintenance, application support, DB2, application network integrations, MuleSoft, AIX/Linux servers.Infrastructure Engineer Nov 2011 - Sep 2014Insight Global Charlotte, NCDaily tasks: Clients WebSphere/MQ/IIB SME, WAS v7.x/v8.x infrastructure architecture analysis, design, and buildouts for various e-commerce internal groups.MQ/FTE Series: installation, configuration, tuning, and automation scripting using ANT, GitHub Desktop.z/OS v1R12 details: DataPower xi50 SAF configuration into Communications server (TCP/IP), WebSphere v8.5 z/OS UNIX System Services with (HFS)/(zFS), RACF, System logger, Workload management, IBM HTTP Server for z/OS, SecureWay Security Server (LDAP) Server, IBM HTTP Server for z/OS. Configure WebSphere WOLA (JCA, proxy EJB, connection factory) into IMS and CICS.Perform JVM tuning, javacore and heapdump analysis. WebSphere deployment automation analysis, configuration, and implementation on various platforms.CA Wily toolset: installation (APM, CEM, Spectrum, DCC, etc..), configuration, dashboarding, and usage enterprise-wide for problem analytics to solve application, system problems, and eCommerce site performance tuning.IBM ILMT v7.5: tool component installation (WebSphere, DB2, LPAR/WPAR/Windows(CIT) server agents), configuration and usage. Wrote fixlets as required for repeatable tasks/batch workSAS: application monitoring and jvm tuning.Manhattan DOM/MIF: installation, configuration, Weblogic JVM tuning. CA Layer 7 POC development. MQ, MQ/FTE tuning, and optimizations.Infrastructure Architect May 2007 Sept 2008Clarity Resources Fort Worth, TXDaily tasks include: WebSphere v6.x SME. Architecture review and infrastructure analysis for a greenfield z/Linux WASv6.1/ND/XD installation, J2EE monitoring infrastructure work-up, JVM tuning, javacore, and heapdump analysis. JMS/SIB configuration. Jython coding for automated configuration management and packaging. DataPower configuration.XD includes Operations Optimization, ODR set-ups, Application Edition Manager scripting, CIM scripting, core group management, and multi-cell configuration.WESB includes: Configuring multiple inbound services, XSLT, business object mapping, event table DB optimizationSpecialized task: WebSphere SME across numerous IT groups and WebSphere projects. Install IBM ILMT tool.Consultant On-site various assignments Nov 2000 - Nov 2011Earlier experience in IBM systems consulting roles with clients such as AAA, CyberShift, HealthPlan Services, CNA, Georgia Farm Bureau, Utica National, Markel, United Health Care, American Airlines, Kaiser Permanente, Wal-Mart, and the Government of Quebec.Core SkillsKubernetes, Microservices, Platform as a Service (PAAS), ETL Tools, Information Technology Infrastructure, Server Architecture, Microsoft Office, LDAP, Management, Leadership, Technical Proficiency, Project Management, Networking, Infrastructure Technologies, Computer Science, Troubleshooting, Communication, Linux, COBOL, WebSphere, Performance Tuning, Software Development, Proactive Monitoring, Incident Response, IT Service Management, Excel, Business Objectives, Building Automation, Operational Excellence, ITSM, Continuous Improvement, Proactive MonitoringBigFix/ILMT Assess the current state of BigFix use BigFixDD, BigFixDisk, BigFixPerf analysisBigFix Management Server Capacity PlanningBigFix Relevance and Session Relevance Languages - to substitute variables in action scripts and retrieve information from the BigFix database for custom reporting.Create secured relay architecture - for various endpoint devices across the enterprise.BigFix Components Usage:>> IBM BigFix Lifecycle>> IBM BigFix Patch>> IBM BigFix Compliance>> IBM BigFix Protection>> IBM BigFix Inventory>> IBM BigFix Asset Discovery>> IBM BigFix OSD - MDT Bundle, Bare Metal Profile, OS Deployment Server (PXE), OSupgradesUse CVE / STIG compliance baselines to quantify customer baselinesConfigure Web Reports, Inventory, and Compliance modules per silo requirementsWrite custom fixlets to properly score AIX 5.x OS not decommissioned for legacy enterprise-level one appsCreate proper software bundlesCreate ILMT reports for management that reflect their level of understanding of software provisioningEnsure Passport Advantage licensing relevancy per siloVerify PVU usage by creating spreadsheets from ILMT reports and comparing data from HMC subpool usage reportsMQ Series: RFHUTIL(c): MQMD parsing, message flow debug, JSON debug, network troubleshootingESQL: write procedures and functions for message/node dev/perf and code debugClustering: PowerVM (AIX), HA manager (HACMP (UNIX) / MSCS (Windows)), Multi-Instance QMsOS Tuning: mqconfig (IPC tuning), semaphores, /var/mqm sizing, net.ipv4.tcp.*, max procs, max files, etc.MQ Tuning: topology design, aliasing, qm.ini stanzas, channels, queues, message flowsMQ Security: Ident/authentication, authorization, auditing, confidentiality, data integrityMQ Scripting: MQSC command files, runmqsc shell scriptsProtocols: MQ, MQTT, SOAP, HTTP/HTTPS, LU6.2 (Z/OS APPC/MVS)MQ/FTE: Connect: Direct, RESTful API via Web Gateway, Apache ANT integrationMule ESB: Cloud Configuration, MQ integration, message flow security and performanceIDE: IBM MQ Explorer, SourceForge IBM MQ Admin Tool, IBM Explorer for z/OSIBM App Connect Enterprise (ACE): MQ integration with legacy Cobol copybook dataDataPower: Cryptography technologies: multi-bit Encryption/Decryption, Digital SignatureSecurity Frameworks: OAuth2.0, SAML and SSODP automation: implementing Gateway Scripts, SLM (service level monitor)IBM API Management: API implementation, Plans, Security Policies, SocializationIBM Advance Developer portal: Publish APIs/Plans using API ManagerIBM IDG form factors: Appliance, Linux and Docker containerHA: Active-passive mode Gateway Cluster, interface standby groups, NFS mounts, etc...Management: WebGUI alternatives - REST interface, CLI, XML/SOAP (SOMA, AMP)Maintenance: Firmware upgrades using management sets via WAS console/admin scriptsVersions: v6.x, 7.x, 7.2, 7.5EducationStockton State College Pomona, NJ 1980 - 1982Completed 32 credit hours Computer ScienceLanguagesEnglish |
