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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEEnlightened, organized professional seeking gainful employment! Has experience in Sales, Accounting/record-keeping, Customer Service, Leadership roles, and Security. Agile and adaptable staff leader with stellar work history. Certified in Accounting Clerk skills. Forward-thinking with diplomatic communication style focused on maximizing productivity and satisfaction.EXPERIENCEDATES FROM 07/31/23 - PRESENTNIKE NASOC SECURITY SPECIALIST, INTER-CON SECURITYMONITOR SURVEILLANCE SYSTEMS FOR NIKE MID-SOUTH DISTRIBUTION CENTERS.RESPOND TO FACILITY ALARMS AND EMERGENCIES, BOTH INTERNAL AND EXTERNAL.RESPONSIBLE FOR MONITORING LIFE SAFETY SYSTEMS AND DISPATCHING SECURITY OFFICERS TO ENSURE THE SAFETY OF GUESTS, NIKE EMPLOYEES, AND VENDORS.ANSWER TELEPHONE CALLS, RESPOND TO INQUIRIES AND REQUESTS AND DISPATCH SECURITY OFFICERS TO CALLS/EVENTS IN A TIMELY, FRIENDLY AND EFFICIENT MANNER.TRACK EMPLOYEE INQUIRIES, REPORTS AND REQUESTS VIA A MANUAL LOG AND/OR AN AUTOMATED PROPERTY MANAGEMENT SYSTEMMANAGE KEY DISTRIBUTION AS NEEDEDPERFORM ADDITIONAL DUTIES AND RESPONSIBILITIES IN THE SECURITY DEPARTMENT, AS DIRECTEDDATES FROM 10/15/22 07/30/23SECURITY PROFESSIONAL, CLARION SECURITY INCSECURING THE PREMISES AND PERSONNEL BY STAYING ON PATROL, MONITORING SURVEILLANCE EQUIPMENT, PERFORMING BUILDING INSPECTIONS, GUARDING ENTRY POINTS, AND VERIFYING VISITORS.INSPECTING ACCESS POINTS, RESTRAINING TRESPASSERS, AND RESPONDING TO ALARMS AND EMERGENCIES.FOSTER A SECURE AND SAFE ENVIRONMENT WITHIN THE FACILITY.DATES FROM 04/05/22 10/13/22STUDENT EMPLOYEE, JOBCORPSMaintain upmost compliance with rules and regulations regarding trade area. Mentor other students as needed and oversee equipment operations as instructed.DATES FROM 09/24/21 03/29/22ASSET PROTECTION TEAM LEADER, TARGETSecure store environment.Initiated, conducted, and closed all internal and external investigations in compliance with company policy and procedures.Provided exceptional customer service.Drove sales and profitability by ensuring a safe end.DATES FROM 12/4/2020 - 09/11/21WAREHOUSE ASSOCIATE, MCKESSONOperated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.Managed product staging to efficiently transfer items between receiving, storage, and shipping locations.Used hand-held devices and RF scanners to help record and monitor inventory levelsDATES FROM 11/8/2019 - 11/17/2020AUTOMOTIVE SALES CONSULTANT, Chrysler Dodge Jeep RAMNegotiated purchase prices and explained sales, warranties, and optional products.Assisted buyers in figuring out qualifications by matching requirements and interests to various car or truck models and discussing financing optionsDoing everything I could to ensure a professional car-buying processDATES FROM 05/20/19 - 06/11/2020CUSTOMER CARE SPECIALIST, NAVIENTDefused customer concerns with conflict and problem resolution skillsVerified accuracy of customer account information and updated when necessary.Helped large volume of customers over telephone every day with positive attitude and focused on customer satisfactionDATES FROM 01/16/2018 - 11/2/19ASSISTANT MANAGER, PACIFIC SUNWEARMonitored cash intake and deposit records, increasing accuracy and reducing discrepanciesHelped with planning schedules and delegating assignments to meet coverage and service demandsCompleted regular inventory counts to verify stock levels, assessing needs, and maintaining current knowledge of consumer preferences, etc2EDUCATIONAPRIL 2022 OCTOBER 2022ACCOUNTING CERTIFICATION, DR. BENJAMIN L. HOOKS JOBCORPS CENTER300+ hours of work-based technical trainingAUGUST 2015 MAY 2019DIPLOMA, BOLTON HIGH SCHOOL3.0 GPA at time of graduationFaculty Honor Roll at time of graduationOTHER CERTIFICATIONSIC3 Certification, July 2022 Computing FundamentalsOSHA 10 hour general safety Certification, July 2022SKILLSCommunicationComputer LiteracyBookkeepingManagement/LeadershipData AnalysisDecision-makingProblem-solvingAdaptabilityACTIVITIESInterested in Information Technology, Business Finance, Culinary, Automotive, Law Enforcement, and Security. Will be pursuing a degree in the near future.REFERENCESAvailable upon request. |