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Phone # PHONE NUMBER AVAILABLE E-Mail# EMAIL AVAILABLE City/State # Schaumburg / IL
Profile Summary: I worked as a Business Analyst in the IT field and in the healthcare domain for more than 5 years. I have a lot of experience in collecting and recording system requirements for functionalities. I am extremely proficient to prepare functional specifications (FS), workflow, business rules, use cases, Software requirement specification (SRS), a Change request (CR) and Requirement Traceability Matrix (RTM). I have the given experience in manufacturing, supply chain and in the healthcare domain. I have good experience in Electronic Health Record & Customer Relationship Tool. I have amazing experience in registering User Requirements, as well as organizing interviews, User meetings, workshops, JAD sessions, and requirement elicitation sessions I have extensive knowledge using test cases and Software Development Life Cycle processes. I have a lot of experience in preparing used Cases, creating Screen Mock-ups, conducting GAP Analysis and Impact Analysis. I have excellent knowledge of the Systems Development Life Cycle (SDLC) models such as Waterfall & Agile.
Technical Skills Methodologies: Waterfall, Agile/Scrum MS Office (Excel, PowerPoint, Word, Outlook, Visio) Defect Tracking Tools: JIRA & Confluence SQL
Salesforce
Education Scrum Master Certified Northeastern Illinois University Chicago/IL Business Analyst Certified Northeastern Illinois University Chicago/IL Canadore College Certified - Business Diploma - Scarborough/ON Canada. Miami University (Cont.) Bachelor of Business Administration Ohio/US SQL Certified Salesforce CertifiedWork ExperienceAim/Anthem Chicago / IL Sept 2021 - Mar 2024Business Analyst
Responsibilities: I collaborated with business and customers on new projects, identify and provide clarity and advice of which data will be helpful to achieve the desired project goals. I developed user stories & Acceptance criteria. I have experience on pre-authorization application called Imasis. I worked closely with the technical team for developing a solution.
I assisted the technical team in comprehending the application smarter. I recorded business requirements with precision to allow customer sign-off. I developed realistic and proficient design and testing approaches
I worked deeply on MS Office for the need of documenting and presenting. I used MS Outlook a lot for communication and meetings for the project. I cooperated with a cross-functional team on Business Development related projects. I had the responsibility for different deliverables in the whole SDLC from process flow diagrams to mock-ups and wireframes. I kept every document s version during the process of requirements gathering and the final readied version on SharePoint. I had the responsibility in sharing daily test reports to the management team. I had the tasks of giving different quality level checks and did UAT Sessions as per the requirement. I gave maintenance and support after the project was finished. I inspected business needs and worked with both technical and non-technical teams to counter challenges while working with business users, stakeholders and SME's within the organization. I confirmed the bugs opened by the Quality Analysts and Business Management and took the necessary action. I took action in sprint planning with Project Manager, Developer, Quality Analyst to conclude the points of the user story and the estimated efforts.
I worked on backlog grooming items and showed which items can be chosen in next sprint to the team and the scrum master above all. I handled and kept track of Jira Agile board to monitor the movements of user stories / bugs. I was proficient in using SQL queries that improved the overall performance of the required objectives. I used my knowledge of indexing to specialize in utilizing techniques in SQL databases. I specialized in writing difficult SQL queries for data retrieval and manipulation. I worked in database design and normalization principles for the SQL queries. I used stored procedures, functions and triggers to conduct SQL queries. I worked using salesforce in managing the user access, roles and permissions. I created and implemented salesforce solutions matching the business requirements. I worked in customizing and configuring the salesforce CRM. I specialized in generating reports, dashboards and data visualizations using salesforce.XcelVision Technologies (P) LTD Mumbai/India Dec 2018 - March 2020Business Analyst
I was part of the development phase meetings for business analysis and collecting the necessary requirements. I was a liaison between the technical team and the customers in creating the system.
I have experience in facilitating in JAD sessions with the business management, its users and many stakeholders to clarify the project and cut the time frame required to successfully accomplish deliverables. I put together business requirements documents (BRD) after collecting functional requirements from system users that provided the correct work reach for technical team to produce prototype and the overall system. I managed Jira and wrote it to Epic, user stories with acceptance criteria or with used cases and managed Confluence to upload the documents.
I collaborated very closely with business partners, SMEs to completely go through the entire process.
I made used cases using MS Visio, training manuals, and provided necessary training sessions. I recorded and provided information and leads discussions in regards to the process flows, top business requirements, functional requirements, UI mock-ups, and user test scripts. I solved and interpreted application functionality from the perspective of the user. I worked with team members with the given tasks and handled my own project tasks daily. I handled activities and carried out tasks to make sure that application deployments or processes match all the given operational requirements and that the service teams are comfortable providing support in all of this. I accomplished the given full range of project activities as per the requirements and in relation to consistently maintain artifacts and documentation. I collaborated with individuals and teams throughout platforms, applications, and business lines. I performed other duties as to what was required and assigned. I was present at the meetings with Quality Analysts and developers to talk about defects. I excelled in using SQL queries which improved the overall performance of the given tasks. I applied my knowledge about indexing to proficiently apply methods in SQL databases. I worked in optimizing complex SQL queries for to retrieve and manipulate the data. I used the database design and normalization principles for the SQL queries. I worked on stored procedures, functions and triggers to execute SQL queries. I applied salesforce while organizing the user access, responsibilities and permissions. I developed and applied salesforce solutions identifying the business requirements. I applied customization, integration and configuration in the salesforce CRM. I worked on developing salesforce reports, dashboards and data visualizations. |