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Service Delivery AuditorFlint, MIEMAIL AVAILABLEPHONE NUMBER AVAILABLEHard working, friendly, willing to learn and a team player. Authorized to work in the US for any employerWork ExperienceData Entry clerkVQQ - Flint, MIJuly 2019 to PresentCheck and enter production data and timesheet information. Service Delivery AuditorConsumer services incJune 2015 to February 2019Database maintenance, data entry, confirming/scheduling appointments, mailings from providers, communication with providers, auditing charts, billing, and other projects assigned. Receptionist/call centerResource GeneseeMay 2013 to June 2015Answer phones, provider resource information, make referrals to assisting partners,sort and distribute mail to office staff and clientele, database entry. ReceptionistOffice of Development and Alumno2008 to 2011U of M work studyEducationNone in Social workMott Community College - Flint, MISeptember 2017 to May 2018Social workU of M Flint - Flint, MISeptember 2008 to September 2011High school or equivalentCarman ainsworth high school2004 to 2008Skills Excel (3 years) Word (10+ years) Data Entry (5 years) Database Management (3 years) Phones (8 years) Scheduling (6 years) Mail (5 years) Emr (3 years) Customer Service Call Center Referals (3 years) Clerical Customer Service Skills Filing Microsoft Word Receptionist Auditing Social Work Typing Auditing Medical Records Social Work TypingAssessmentsSpreadsheets with Microsoft Excel CompletedOctober 2019Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.Full results: https://share.indeedassessments.com/ attempts/54d542c943153c16664e1a1b8060c698eed53dc074545cb7 Working with MS Word Documents (Intermediate) Highly Proficient April 2019Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/attempts/ ec6264c62daf9d4570c8020aeba87493eed53dc074545cb7Attention to Detail ProficientOctober 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: https://share.indeedassessments.com/attempts/ c32240015aa7f43ce0034874e146c65deed53dc074545cb7Customer Focus & Orientation Highly ProficientApril 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/attempts/ f9d35dc982637424f6c8fea2741c28feeed53dc074545cb7Call Center Customer Service Highly ProficientOctober 2019Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/attempts/ d98f4fb43a1f9ef1c42330cf95d4519eeed53dc074545cb7Logic & Critical Thinking FamiliarMay 2019Using logic to solve problems.Full results: https://share.indeedassessments.com/ attempts/4b88271d34bdda07b56a06f376545bf8eed53dc074545cb7 Receptionist Highly ProficientOctober 2019Evaluates the knowledge and skills essential to receptionist jobs. Full results: https://share.indeedassessments.com/ attempts/314c88973be4650556e0a37403d18709eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |