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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCE2017-PRESENTFRANCHISE BUSINESS CONSULTANT, corelife eateryConducted various new store openings for thirty franchisees. Lead openings as project manager and store trainer for both back of house and front of house operations.2014 2017, 1997-2000DISTRICT MANAGER, marcos pizza/hoogland foodsOversaw operations of fifteen stores. During 2014-2017 marketed products and services to gain 17% growth in sales overall. Reduced management turnover by 75% by maintaining presence amongst all stores and creating and implementing systemized training policies and programs.2011-2014DIRECTOR OF OPERATIONS, INNOVATION FOODSWrote policy and procedure manuals to be utilized in 32 sites and trained executive staff on manuals. Developed new menus for restaurant and catering business and determined appropriate price points and marketing procedures. Opened new commissary location to service all retail, catering, and institutional meal sites. Coordinated daily with on-sites USDA meat inspectors. Developed inventory system and negotiated vendor contracts to bring sitting inventory cost down by 28% while simultaneously increasing sales by 45%.2005-2011DIRECTOR OF OPERATIONS, AIF/EATZA PIZZAWrote and implemented operations manual for new concepts. Lead site selection process with twelve new franchisees and designed unit layouts in new buildouts. Trained opening teams and acted as project manager for all construction. Efficiently operated 24-hour locations with drive thru capabilities.EDUCATION1992H.S. DIPLOMA, elyria catholicSKILLSStaff developmentStrategizing implementation of new concepts and systemsUtilize root cause analysis to effectively resolve issuesDrive profit growth through cost cutting and increased sales |