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Click here or scroll down to respond to this candidateCandidate's Name
Production ManagerLewisville, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMotivated and resourceful professional with a reputation for quality, proficiency, and reliability in service-oriented positions seeking to use medical education and practical experience to healthcare industry. Quality-focused professional with a vast array of medical experience seeking to bring high level of personal ambition, keen customer service skills and persistent accountability to a dynamic healthcare organization. Results-driven, dependable, and hardworking professional with excellent reputation for quality, efficiency, and commitment to quality customer service. Seeking career opportunities in the healthcare industry. Productive and accountable professional with diverse work history, hands-on skill sets and highly developed customer-service skills ready to transition comprehensive medical education to career-advancement opportunities.* Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; Typing Speed: 44 WPM#readytoworkWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceProduction ManagerM-Pack - Gallatin, TNAugust 2020 to Present Make sure all production is currently running and running properly Take down hourly production numbers Run quality checks on all production Get the cost of production at the end of the day Make sure areas are clean at the beginning of the work shift, periodically during the day and at the end of the day. Train new employees Drove Forklift at timesCustomer Service RepresentativeConcentrixMarch 2019 to January 2020Answering inbound calls, first time call resolution, heavy call volume inbound and outbound calls Customer Service RepresentativeSykes Enterprises, IncorporatedSeptember 2018 to March 2019Answering inbound calls, first time resolution on calls, heavy call flow inbound and outbound Assembly Worker/Machine OperatorExpress Employment - Lafayette, TNJuly 2017 to April 2018* Get parts out of the press machine* Inspect parts to make sure there are no defects* Send the parts to quality for re-check and to be sent to the customer CashierMcDonald's - Lafayette, TNApril 2017 to July 2017* Take customer orders* Take payment and give the customer back their change* Have the customer their orders ready and out in one minute or less Stay at Home ParentHomemaker - Red Boiling Springs, TNNovember 2016 to April 2017 Ensured household duties were completed in a time efficient mannar. Provided physical, emotional, and intellectual support by evaluating each member's individual needs. Certified Nursing AssistantPavillion Senior Assisted Living - Carthage, TNSeptember 2016 to November 2016* Patient Care* Meal Preparations* Clean the patients rooms* Bathed and cleaned the patients up* Dressed the patients* Done ADL's with the patientsCertified Nursing AssistantKindred Nursing and Rehabilitation - Carthage, TNDecember 2010 to September 2016* Patient Care* Meal Preparations* Clean the patients rooms* Bathed and cleaned the patients up* Dressed the patients* Done ADL's with the patientsEducationAssociate in Healthcare ManagementUltimate Medical Academy-Tampa - Tampa, FLDecember 2016 to June 2018Associate of Science degree in ManagementUltimate Medical Academy2018Skills TIME MANAGEMENT TEAM PLAYER WRITTEN AND VERBAL CSR Customer Service Microsoft Office Suite & Greenway Customer Support Customer Care Materials handling Order picking Communication skills Supervising experience Leadership Computer skills Microsoft Office Microsoft Excel Restaurant experience Management Cash register Cash handling POS English Organizational skills Microsoft WordCertifications and LicensesDriver's LicenseAdditional Information* Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Decision-making skills; Time management skills; Following directions; Team player QUALIFICATIONSAccounting, Payroll, and Banking Systems * Healthcare Law * HIPAA Compliance * Charting * Filing * Processing Co-Payments * Human Resource Management * Organizational Improvements * Appointment Scheduling * Insurance Billing Procedures * CMS1450 * UB04 * CMS1500 * Healthcare Claim Cycle * Insurance Verification * Interpersonal Professional Communications * Business Office Operations * Medical Office Procedures * Medical Practice Management Systems * Practice Structure * Leadership & Management * Medical Terminology * Anatomy & Physiology |
