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Summerville, SC Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPerformance-driven and Certified Scrum management professional with a broad range of experience in managing Scrum meetings for large projects, liaising between product owners and teams, and refining project processes to deliver products within assigned timelines and budgets. Well-versed in helping software development teams to apply Scrum framework, planning deliverables, monitoring performance, resolving complex issues, and handling backlogs and new requests. Expert in overseeing each projects scope and timeline, coordinating sprints, retrospective meetings, and daily stand-ups, training teams in Agile frameworks, and ensuring adherence to quality standards.Possess superior communication, analytical, leadership, and problem-solving skills along with ability to interact with multiple levels of the organization. Technical expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, SharePoint, MS 365), Jira, Jira Automation, Confluence.Areas of ExpertiseProduct Management Agile Development & Best Practices Sprint Review & RetrospectiveScrum Framework User Stories Workflow Planning & Execution User Feedback & Competitor AnalysisClient Satisfaction & Retention Continuous Improvement Metrics Analysis User Testing Risk MitigationQuality Assurance Team Training & Leadership Cross-functional Coordination Key Relationship ManagementProfessional BackgroundSD Solutions LLC Charleston, SC 2022 to PresentProject Manager / Scrum Master / Delivery LeadOversee day-to-day project operations by leading multiple high-profile and complex projects from initiation to completion, supervising teams, and ensuring compliance with established standards to achieve milestones within assigned budgets and timelines.Boosted project success by organizing daily stand-ups / scrum ceremonies for a nine-member team while partnering with designers, developers, and clients as delivery lead to meet project requirements.Enhanced team effectiveness by managing daily operations, including impediment removal, daily scrum of scrum reporting, and issue / burn down tracking in JIRA in a proficient manner.Improved overall productivity by developing and delivering training programs on agile methodologies for team members to promote continuous learning.Optimized project flow by collaborating with product owners to assess backlog and planned sprints while facilitating a swift recovery by focusing on meeting critical product delivery deadlines.Successfully restructured team processes and dynamics as well as mentored a struggling team in the absence of a scrum to ensure rapid turnaround within two weeks.Accenture Federal Services Charleston, SC 2015 to 2022Scrum MasterOrchestrated daily stand-ups and scrum ceremonies for five teams to accomplish a 20% optimization in operational efficiency within agile frameworks.Cultivated high-performing teams by providing strategic direction and mentorship to four agile scrum teams of 16 employees to efficiently achieve all established goals.Facilitated seamless project execution by coaching team members, leading meetings / retrospectives, maintaining clear project visibility, managing task boards, and generating daily burn-down charts.Played an instrumental role in implementing process improvements and actively tackling impediments to maximize operational excellence.Led backlog management by collaborating with product owners on product backlog refinement and story estimation to ensure accurate project planning and execution.Agilex Technologies Charleston, SC 2014 to 2015IT Security Engineer / SharePoint Administrator / Team LeadEstablished a centralized information hub by managing the SharePoint site, allowing national-level vulnerability reports to be readily accessible for executive and facility security engineers, and facilitating more efficient decision-making.Ensured optimal security posture by identifying and optimizing network infrastructure as part of the Continuous Readiness Information Security Program (CRISP), successfully engineering a NIST 800-53 revision four compliant security strategy using agile methodologies.Spearheaded patch and vulnerability administration efforts in the satellite office to significantly reduce vulnerabilities within the secure configuration by 98%.Additional ExperienceKSH Solutions Inc. Charleston, SCVulnerability Analyst / Information Systems Security ManagerHoneywell Technology Solutions Inc.Information Systems Security Analyst / Team Lead / Information Systems Security Manager / Facility Security OfficerReynolds Media GroupSupervisorUnited States Air ForceStaff Sergeant / Personnel Office Manager / IT Workgroup ManagerWhite House Communications AgencyStaff Sergeant / Personnel Security ManagerEducation and CredentialsBachelor of Science in Business Administration, Management Information Systems and ManagementEast Carolina University Greenville, NC11th Wing Workgroup Manager IT Certification Program, Bolling AFB, DCSix Sigma Greenbelt Certification Course, Honeywell HTSI, North Charleston, SCProfessional Certifications:Advanced Certified Scrum Master ACSMCertified Scrum Master Product Owner CSM-POCertified Scrum Master CSMSAFe 6.0 Certified SSM 6.0Team Kanban Practitioner Agile Certified ProfessionalAgile Certified Project Management FSO Program Management Course, Cherry Hill, NJPractical SCIF Construction Course, Washington, DC Special Security Officer Course, Washington, DCHonors and AwardsPresidential Service Badge The White House Navy Bravo Zulu AwardLeadership Award United States Air Force Airman Leadership School, Washington, DC |