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Title Technical Writer Scrum Master
Target Location US-VA-Clifton
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Candidate's Name
Senior Technical Writer/Editor, Journalist & Photographer, Asst Scrum MasterPHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLE; http://www.Candidate's Name .com/Street Address .htmlEducation: Master of Arts - Organizational Development: Corporate Communications,Norwich University; Jan Street Address , 1998 -- Bachelor of Arts: English; Skidmore College, May 27, 1995Skills: Advanced Technical Writer; Software Tester; Journalist; Photographer; Content Cultivator; Quality Assurance Analyst; Proficient with Capability Maturity Model Integration (CMMI); Software Reviews; Agile Software Development; System Development Life Cycle Development; Continuous Diagnostics and Mitigation (CDM);508 Compliance Knowledge; Interview Skills for Documentation and News Releases; Meeting Organizer & LeaderHer Nexx Chapter-Editorial Project Director & Member Editorial Board; regular blog contributorTop Secret (TS) Clearance /Eligible for Sensitive Compartmentalized Information (SCI) ClearanceMy work ethic and productivity with a variety of positions and job skills relate directly to a healthy team environment. A vibrant, smart, kind, and efficient team has always been necessary for my effective work. A cohesive team and management are essential to my productivity and effectiveness which includes materials designed to teach me what I need to know, and questions and answers produced in a timely manner with subject matter experts (SMEs).I am a strong technical writer and editor (writing samples are included on my web page and upon request), I excel in management roles involving specific tasks, and I constantly seek to learn new skills. My resume reveals my eclectic knowledge background within a variety of tasks, and I hope my next position will utilize these assets.Employer: Guidehouse Inc. January 2024  PresentClient: FEMA January 2024  March 2024Developed, wrote, and edited documentation including, but not limited to, contract requirements, technical and white papers, user manuals, administrative reports, and all valuable publications within a cohesive team.Reviewed and provided suggestions/input on all materials generated by the contract and management.Aligned government and corporate reports for a consistent voice and direct presentations of written content.Revised and completed necessary adjustments or enhancements to templates within government guidelines.Summarized and simplified complex plans from dedicated Subject Manner Experts (SMEs) to explain lengthy and detailed valuable concepts with an eye for presenting simplified explanations in uncomplicated terms.Client: Guidehouse Internal April 2024  PresentResearched 508 Compliance and Federal Contracts processes with successes and revisions.Completed ad hoc duties as assigned by management.Provided short term assistance with the Integrated Public Alert & Warning System (IPAWS) Surge.Assisted with Homeland Security & Law Enforcement Practice Area (HS&LE) Opportunity Monitoring Team.Kept an updated acronym list and contract templates.Joined a team of employees researching and creating a repository designed to allow efficiency with marketing opportunities.Client: Department of the Navy May 2024 - PresentDesigned specific documents to assist team members gather valuable information.Sought usable templates for deliverable documents and updated each as required.Act as Technical Editor on documentation and other reports.Manage files, folders, and contents on Teams and oversee revisions.Employer: ECStech September 2023  November 2023Client: FBIOversaw policy documents including assessing and linking all related documentation.Tracked policies through a strict schedule of reviews and approvals.Processed documentation from inception to publication with input from Subject Matter Experts (SMEs) and of research prior concepts and associated papers.Provided assistance as required with team members and management development status.Employer: ManTech October 2022  September 2023Client: US MarinesEdited technical documents created by SMEs, managers, and contract personnel.Provided feedback on presentations and web pages with questions, comments, and suggestions.Assisted with meetings and projects on an as-needed basis with a variety of support options.Maintained templates for all versions of documentation and presentations.Provided SMEs with assistance on documentation from creation to updates concluding with the completion of the final documents and/or presentations submitted for approval or delivery.Employer: NexThreat December 2021  September 2022Client: Department of Veterans AffairsCreated, edited, reviewed, and assisted with all contract and company documentation.Adhered to government requirements regarding deliverables, templates, and presentations.Designed flow charts, user manuals, and various sets of instructions to assist authors and managers.Wrote and/or edited white papers, power point and Visio presentations, and other materials.Generated information and reports on Continuous Diagnostics and Mitigation (CDM) and National Institute of Standards and Technology (NIST) Information Security Continuous Monitoring (ISCM).Employer: Vexterra Group July 2021  December 2021Client: Department of DefensePerformed duties as the Scrum (Agile) Assistant Master and coordinated activities and solutions with the Lead Software Developer/team.Oversaw documentation with specific regulations and policies determined by the customer.Edited, wrote, and reviewed non-technical and technical products, reports, and publications and the related technical manuals, briefings, and user/training guides.Revised system and management documents using my revised and simplified templates.Managed group/community-wide correspondence with all partners of the lab.Employer: CertiPath November 2020  May 2021Client: US MarshallsDesigned, created, edited, and developed complex technical and functional documentation including:Contract Style Guide, templates for all types of documents, and detailed instructions.Strategic Plans, Program Standards and Standard Operating Procedures, training manuals, training materials and meeting minutes, and technical presentations.One Page Procedures specifically designed for simplified instructions to new users.Training manuals with training materials, and/or complex web content.Employer: PPT Solutions January 2019  March 2020Client: Department of Homeland SecuritySupported Project Management missions of the Office of Procurement Operations (OPO) with Independent Verification & Validation (IV&V) and project management processes to verify process improvements based on guidance from the Systems Engineering Life Cycle (SELC).Planned and implemented QA policies, plans, and procedures working with the QA department personnel and director.Assessed and advised, as required, on all programs and plans including strategies and organization.Edited, formatted, questioned, and suggested deliverables specifically detailed weekly and monthly report for each contract involving several government agencies.Employer: Sparks Group July 2018  September 2018Client: City of Alexandria, VirginiaProject Terminated due to Time Constraints on Finance Personnel for Year End Audit/StatementsFacilitated, wrote, and edited the City of Alexandria Virginia Accounting Procedure Manual including composing policies governing the Financial Statements, Year End Activities, Daily/Monthly/Yearly accounting, auxiliary offices and departments, reports, publications, and payroll.Devised templates, styles and formatting rules for user manuals and policy documents.Produced and maintained the project schedule including personnel, deadlines, and progress.Employer: Metrica, Inc. September 2014 - June 2018Client: InfoRelianceBecame instrumental in configuring and documenting the Department of Home Security (DHS) Federal and Agency Dashboards to provide continuous monitoring, diagnosis, and mitigation capabilities designed to strengthen the security posture of the Federal Government against cyber threats/attacks.Wrote, edited, revised, restructured, and formatted Metrica Team Venture (MTV) Federal and Agency Dashboard documents including the Sub-Vendor Questions and Answers (Q&A), Test Evaluation Master Plan (TEMP), Extended Development Testing (EDT), Acronyms and Glossary, Analysis of Alternatives (AoA), Installation Guides, Earned Value Management Plan (EVMP), Design Alternatives Documents, and other required and valuable items.Assisted with and attended landmark reviews including, but not limited to, the Production Readiness Review (PRR), Solution Engineering Review (SER), and Integrated Baseline Review (IBR).Designed and continued to update DHS CDM templates for deliverables including Styles (headings, bulleted/numbered lists, colors within tables, table formatting, graphic sizing, etc.).Interviewed personnel to create step by step actions and create detailed instructions.Monitored Test Case development and related documentation.Compiled the Program Managers Month Report, meeting minutes, and notes.Employer: Project Advisors International LLC November 2012  September 2014Client: N/AEdited, revised, and updated Delay Analysis documentation with the international team of engineers, project managers, arbitrators, and quality surveyors.Prepared records for presentation and assessment regarding PAIs engagement as an independent expert to tribunals and dispute review boards assisting in evaluations.Employer: Path Technologies July 2011 to September 2012Client: Northrop GrummanOrganized and wrote documentation to set standards of clarity, style, and terminology.Wrote and edited technical reports, technical documents, and training presentations.Participated in Agile Software Development Lifecycle and assessed progress within software sprints.Continued the roles of software tester and User Manual author for Geospatial software.Prepared flow charts and process diagrams in Visio to visually support software procedures.Employer: Convergenz LLC November 2010  March 2011Client: Kratos DefensePerformed Quality Assurance and software testing for enterprise software applications.Wrote and edited technical documentations, service manuals, operational specifications, and related technical publications for many diverse systems.Tested systems in multiple environments with or without test scripts, matching systems to documentation and provide updates and requirements.Researched requirements documentation to create and revise online help instructions.Developed, published, and implemented test plans and QA standards.Produced software test cases, test scripts, and test procedures to ensure the integrity and consistency of the delivered products and documentation includer user input.Translated technical requirements into user-friendly materials for non-technical user training.Created brochures and memorandum explaining software releases and updates.Employer: Science Applications International Corporation (SAIC) October 1999  October 2010Client: US Army  Future Combat Systems April 2004  October 2010Became a pivotal member of the Future Combat Systems (FCS) /Brigade Combat Team Modernization Program (BCTM) as a valued member of the Office of the Chief Scientist and Architect.Generated indexed and clearly structured documentation as an Advanced Technical Writer to ensure the average consumer understands the sophisticated scientific and technical concepts within the software processes and procedures.Created and revised essential documentation including the Team Execution Plan, Standard Operating Procedures, and Architecture Development Plan.Performed duties as an Assistant Project Manager and Meeting Facilitator within the team assigned to guide all Critical Design Reviews including Network Interface Kit (NIK) Preliminary Design Review (PDR); System of System (SoS) Preliminary Design Review (PDR) Spring 2009; Alpha Team Support Rewriting the FCS Statement of Work (SOW) July-Sept 2009; Team Execution Plan (TEP); Standard Operating Procedures (SOP); and Architecture Development Plan (ADP).Explained Use Cases and other complex architecture work products to the customer and users.Crafted sophisticated compliance document systems and templates.Participated in the Systems of System Engineering Integration Group Architecture Support team, the Architecture Integration Working Group, and the Hardware Interface Control BoardMonitored documentation and deliverables for program internal and external reviews culminating after several weeks or months of teamwork.Client: US Army  Programming/Technical Assistant Support (P/TAS) February 2003 -April 2004Developed processes as Manager of the Training and Metrics Collection department.Operated as a QA Analyst for the program, documentation, and procedures.Revitalized, organized, and coordinated the Training Program for required courses.Initiated and maintained a solid Metrics Data Repository and periodic reports.Participated in the team achieving Capability Maturity Model Integration (CMMI) Level 3.Client: Immigration and Naturalization Service October 1999 to January 2003Performed duties as a QA team member for the Immigration and Naturalization Services.Conducted quality review of technical and contract deliverables materials.Wrote test scripts and devised test plans for update and new software application.Recreated an updated Desk Reference Manual for the incoming INS CommissionerDeveloped an intranet web site with the STARS SM&I Contract Business Operations.Tested, reviewed, developed, and documented the upgrade and creation of a computerized Business Operations Financial Reporting System (FRS).Worked directly with the government customer as a technical editor for all publications and new releases.

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