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Click here or scroll down to respond to this candidateCandidate's Name
Fort Worth, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceFedex QualityFedEx Logistics - Fort Worth, TXJanuary 2022 to Present Work with team to assemble, seal, and load packages into correct trucks. Read and comprehend labels to ensure proper processing. Follow safety rules at all times. Lift parcels that weigh up to 75 lbs. Use scanners to track parcel information, such as receipt or condition. Sort items according to the destination. Ability to work with hand tools and loading equipment. Work efficiently to meet client and company expectations. Security OfficerAllied Universal - Arlington, TXFebruary 2021 to January 2022 Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry Obtain help by sounding alarms Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers Control traffic by directing drivers Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures Maintain environment by monitoring and setting building and equipment controls Customer Service RepresentativeConcentrix - RemoteJanuary 2020 to January 2021 Listen to customers concerns, issues and questions Resolve customers concerns and answer customers questions to your best ability Maintain a positive attitude and calmly respond to customers complaints Open new customer accounts Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactions Security OfficerTrident Security Services, Inc - Carrollton, TXFebruary 2019 to January 2020Carrollton, TXSecurity Inbound Outbound calls Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Stocking shelves and showrooms Updating database with incoming and outgoing products Loading and unloading deliveries Maintain a safety while using equipment and tools Dispose of obsolete inventory as directed Notify Inventory Manager with shortages and inconsistencies Security OfficerU.S. Security Associates, Inc.January 2017 to December 2018 Patrolled parking lot Maintained daily log of activity within Building Greeted vendors and visitors at arrival Performed inspections of guests as necessary Communicated via radio Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Maintains environment by monitoring and setting building and equipment controls. Maintains organizations stability and reputation by complying with legal requirements. Customer Service RepresentativeWalmart - Frisco, TXDecember 2016 to January 2017 Ensure proper organization of the store Respond to customer complaints and questions Contribute to the customer service experience Educate and enlighten customers on product prices and details Address challenges according to policies of Walmart Handle issues of return, exchange, and refund Treat customers with courtesy Help customers with locating items Adhere to safety procedures in ensuring the security and safety of customers within the store Ensure total satisfaction of customers during their shopping experience Ensure neatness of the store at all times Respond professionally to compliments and complaints from customers Ensure displaced merchandise are returned to their positions on the shelf Maintain a balance cash drawer Activate phone cards and gift cards Handle request for money orders Respond to phone, emails, and post from customers Troubleshoot sales inquiries Deal with customers through the telephone, electronic means, and face to face Give quick response to customers' inquiries Obtain all the necessary information to offer appropriate response to product and service inquiries EducationHigh school diploma in MEDICAL ASSISTANTBRIGHTWOOD COLLEGEFebruary 2019Skills Database (Less than 1 year) Database Management (Less than 1 year) MS Office (Less than 1 year) MULTILINE (Less than 1 year) Phone skills (Less than 1 year) Communication. Ability to Work under Pressure Time Management Self-motivation Conflict Resolution Leadership Adaptability Phone skills Productivity MS Office Email PowerPoint Database Management Social Media Writing Inventory Control Organizational Skills Communication Skills Research Sales Assembly Load & unload Security Conflict management Customer service Cash handling Leadership ResearchCertifications and LicensesDriver's LicenseNovember 2022 to August 2031 |
