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Click here or scroll down to respond to this candidate Candidate's Name
Global Travel InternationalLongwood, FL Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceSales RepresentativeGlobal Travel International - Maitland, FLFebruary 2020 to May 2024Mainly outbound calls to prospective customers selling specialty discounted travel offers. Handle all prospective client correspondence, including emails and text messages. Scheduled phone meetings with prospective customers. Established and maintained relationships with customers sometimes helping them find alternative and or additional offers. Consistently met or surpassed sales quotas per month even during the Pandemic. Responsible as well for selling and enrolling new members to our Independent Travel Agent program. Points AcquisitionYour Club Services, LLC - Altamonte Springs, FLJune 2019 to January 2020Outbound calls to point based timeshare/interval owners interested in renting unused points. The company offered several different programs to help owners offset their maintenance fees and or earn income. The company closed without notice and none of the employees were paid their last week pay. Sales RepresentativeHear Better For Life - Altamonte Springs, FLNovember 2018 to May 2019Outbound calls to prospective customers selling a variety of affordable hearing aids. This company is no longer in business. Sold hearing aids and associated products. Executive ConsultantVacation Innovations, LLC - Orlando, FLMay 2016 to October 2018Inbound and outbound sales and client relations for a comprehensive, global online marketing platform that caters to timeshare owners interested in advertising their vacation packages and memberships for resale.Contractor with Sunstate TravelAerotek Staffing, Inc. - Longwood, FLDecember 2015 to May 2016Outbound call center reaching out to prospective customers and offering a variety of revolving timeshare vacation packages.Sales Representative/Account ManagerInternational Cruise and ExcursionNovember 2014 to December 2015Vacation PlannerMarriott Vacation ClubMay 2013 to November 2014Appointment Setter/ Lead AcquisitionTransnational Construction Inc.September 2010 to July 2012Assistant Store ManagerAvenue Women's ClothingAugust 2009 to September 2010Telesales Account Manager/RetentionCapital One FinancialMay 1999 to June 2002EducationCareer Studies certificate for Medical Office Assistant Northern Virginia Community CollegeHigh school diploma or GEDSkills Excellent Customer Service Skills (10+ years) Excellent Communication Skills (10+ years) Excellent Verbal And Written Communication Skills (10+ years) Excellent Interpersonal Skills (10+ years) Sales (10+ years) Management (1 year) Account Management (10+ years) General Office Skills Internet (10+ years) Retail (2 years) Call Center (10+ years) Social Media (10+ years) Retention (2 years) Customer Service Skills Marketing Microsoft Word Cold Calling Outside Sales Outbound Sales Inside Sales Negotiation Telemarketing CRM Software Upselling Direct Sales Time management English Customer service Salesforce Store Management Experience Customer Relationship Management Analysis skills Computer literacy Computer skills Communication skillsAwardsTop ProducerOctober 2010The first of many awards from Transnational Construction for the finding and setting of appointments which resulted in sales for the company. I worked there until my move to Florida. One of my professional references is my former supervisor there. Customer Appreciation AwardFebruary 2000Numerous customer appreciation calls while an employee of Capital One Financial for which I received several awards.Top Conversion Balance TransfersFebruary 2002Received an award for winning a month long contest for total dollars collected for credit card balance transfers.Top Earner AwardJune 2015Was awarded for being number two in total sales in my department. Top 25 in the company in both retention and conversion at Capital One Financial.January 2002I held this award for the vast majority of my time with Capital One. Top Appointment SetterMarch 1996I worked for a merchant processing company for 6 years from 1990-1996. I was consistently the top appointment setter for our outside sales representatives. Certifications and LicensesDriver's LicensePresentCareer Studies certification for Medical Office Assistant June 1994 to PresentAttended Northern Virginia Community College and completed the certification course with a 3.8 GPA. AssessmentsSales Skills: Influence & Negotiation Highly Proficient March 2019Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.Full results: Highly ProficientConscientiousness ExpertJanuary 2020Tendency to be well-organized, rule-abiding, and hard-working. Full results: ExpertInside Sales Highly ProficientJanuary 2020Actively listening and responding appropriately; performing common sales calculations. Full results: Highly ProficientCall Center Customer Service Highly ProficientJanuary 2020Applying customer service skills in a call center setting. Full results: Highly ProficientCustomer Focus & Orientation ExpertJanuary 2020Responding to customer situations with sensitivity. Full results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
