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Title Quality Assurance Case Manager
Target Location US-IA-Dexter
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Candidate's Name
HUMAN SERVICECONTACTPROFILEPHONE NUMBER AVAILABLEEMAIL AVAILABLE45+ years experience working in the human service field, 25 as a supervisor.Passionate about helping people stabilize and improve the quality of their lives. Knowledgeable about medical care and specialist. Excellent assessment and problem-solving skills. Efficient, detail oriented, organized. Ability to develop cohesive teams who provide an exceptional quality of life and care for the members they serve.SKILLSEXPERIENCEEfficient Management skillsMicrosoft Suit, Excel, WordRecords ManagementQuality AssuranceCommunicationCreativityStrategic thinkingProblem Solving SkillsAbility to develop positive, trusting relationships with stakeholdersAbility to complete complex task independentlyMainstream Living1994-2024Direct Care Professional for 5 years, 25 years as a supervisor of Home & Community Based Services (HCBS homes) and Supported Community Living (SCL) members. Knowledgeable about members diagnosed with Intellectual Disabilities, Developmental Delay & Traumatic Brain Injury.In Home Day Care Owner1998-1994Started a successful daycare in my home after my first child was born. Included 6 neighborhood boys. All children who attended my day care entered the Gifted & Talented program when they began school.Finished this so I would be available to participate in my children's school. Was the president of the Parent Teacher Organization while my children attended elementary school.Daycare for Exceptional Children1988-1989Case Manager for the 621-year-old room. Developed Individualized Education Plans, supervised 3-4 young workers, planned and organized daily recreational activities, field trips and entertainment and teaching for the children. Left this position after my first child was bornEDUCATIONHawkeye Technical1979-19812-year accounting45+ years of ongoing training in Human Service. Can provide detail if needed

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