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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Georgetown, KYObjective:Motivated and detail-oriented individual seeking an entry-level IT position to apply technical skills and knowledge acquired through education and hands-on experience. Eager to contribute to a dynamic team and further develop expertise in information technology. Education:Bachelor of Science in Computer Information Technology Northern Kentucky University, Highland Heights, Kentucky August 2017, May 2021Relevant Coursework:- Computer Networks- Database Management- Programming in Java, Ruby, & Python- System Analysis and Design- Operating SystemsSkills:Technical:- Programming Languages: Javascript, Python, HTML, CSS, Ruby- Operating Systems: Windows, Linux- Networking: TCP/IP, DNS, DHCP- Database Management: SQL, MySQL- Troubleshooting and problem-solving- Hardware and software installationSoft:- Strong analytical and problem-solving skills- Excellent communication and teamwork abilities- Adaptability and quick learning- Attention to detail and accuracy- Time management and organizational skillsWork Experience:Intern, IT SupportCovered1, Lexington, KentuckyJune 2021 August 2021- Assisted in troubleshooting hardware and software issues for employees.- Installed and configured software applications and performed system updates.- Designed and implemented new pages for their website. Manager- McDonalds, Georgetown, KY- September 2021 - August 2022Shift Leader- Clarks Pump N Shop, Georgetown, KY- June 2022 - December 2023IT Maintenance TechnicianClarks Pump N ShopJanuary 2024 - Present- Resolved customer inquiries and issues in a timely and efficient manner.- Developed strong communication and interpersonal skills in a fast-paced environment. Extracurricular Activities:Member, NKU Cybersecurity Club- Participated in workshops and events to expand knowledge in IT.- Collaborated with fellow members on projects to enhance practical skills. |