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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Hoke DriveGreat Falls, SC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryRetention Specialist with 15 years of experience working in the Public Sector Committed to providing efficient and courteous service to identify customer needs while utilizing problem resolution and de-escalation techniques to bridge the gaps between labor forces, management, and the customer to increase revenue and customer loyalty.Work HistoryProperly Vetted-Business Manager May 2020 - Present Strategically placed products and services available for promotions on various online and social platforms to entice visitors to purchase and promote cross selling with other products and services.Coordinated logistics, taxes, process payments, and interacted with customers to answer questions or resolve problems.Conduent, Retention Specialist Sept 2016 - May 2021 Charlotte, NCUtilized knowledge of customer experience to create specialized plans for customer retention.Implemented employee incentive programs to promote a positive work environment to review various strategies and their success/ failures. Chester County School District Educator March 2004- June 2013 Chester, SCSelected materials and developed lesson plans to enhance skills for individual students.Developed and implemented engaging lesson plans to keep learner attention.Exemplified positive behavior for children by assisting with learning, transitioning with state and federal standards while maintaining classroom management and safety.EDUCATIONFrancis Marion University, Florence, SCBachelor of Business Administration in ManagementSKILLSKnowledge of federal andstate regulations governingpurchasing and personnelissuesAbility to coordinate diverseadministrative functions withdiscretionKnowledge of accounting andbudgeting practicesUtilize Information andtechnical updates to developproduct demonstrations andpresentationsExceptional organization andcommunication skillsProficient with computerhardware, software and ITterminology |
