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PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperienced administrative assistant with 25+ years of clerical/customer service skills. Excellent team member, adaptive learner and problem solver with advanced computer skills to include all MS Office software, type 55 wpm, 10 Key by touch and phone skills.Bank of New York Mellon Dallas, TX September 2021 March 2024Intermediate Representative Client ProcessingRichland College Dallas, TX January 2005 April 2021Administrative Assistant, CAEDRichland College Dallas, TX November 1999 January 2005Department Assistant III (Office Manager, Disability Services)Richland College Dallas, TX October 1996 November 1999Department Assistant I (Accounting Services)Richland College Dallas, TX November 1995 October 1996Secretary II, Part-time (Admissions)Richland College Dallas, TX August 1995 November 1995Secretary II, Temporary Full-time (Admissions)Education & TrainingRichland College of the Dallas County Community College DistrictCompletion of 16 Credit hours towards the Core Curriculum 2004Medical Administrative Certificate 1995Dallas County Health and Human ServicesGeneral Education Diploma (GED) 1994Skills and ExperienceSuperior customer service skills; experience interacting with a diverse populationAdvanced computer skills including MS Office (Word, Excel, Teams, Outlook, Access, Power Point), Adobe, Nitro, Concur, Colleague, Loan IQ, Internet and ClearParMeticulous, organized and collaborator; ability to work in a multi-task environmentExperience completing requisitions for supplies, equipment, memberships, and servicesSchedule appointments for deans; make travel arrangements and process refundsPlan, coordinate, and participate in division return meetings each semesterAbility to anticipate future office needs and plan accordinglyExecute instructions for company efficiencyAbility to work as a team, or independently with none or minimal supervisionAdaptive learner; motivated to quickly resolve challenges by learning new programs, procedures, software, and tools.Experience providing administrative and departmental assistance to Executive Dean, Associate Deans, Full-Time/Adjunct Faculty, Students, Staff and Community members within an academic environment |