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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service ProfessionalGuilford, CT Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWorking with customers for almost 17 years in a front faced role, the experience of handling customers in a variety of difficult situations has been an amazing learning experience. Customers are always provided with the best experience possible and In addition to being patient, empathetic and understanding to those with misplaced emotions, it is a mission of mine to ensure my customers happiness. I have a few unique (sometimes silly) talents. For example: I can sing the words to any song I have ever heard, but do not have a singing voice, and its limited to just songs. I really enjoy working with computers and graphic design. Learning is key, and in the past year I've taught myself to code and design websites. I love to learn about astrology also. I believe I would thrive in an environment where you can grow both personally and professionally. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceUlta Beauty AdvisorUlta - Guilford, CTSeptember 2022 to February 2023CashierProduct knowledgeStockingReturnsMembershipMakeup professionalSeasonalServer/BartenderSHUTTLE MEADOW COUNTRY CLUB - Kensington, CTSeptember 2019 to January 2021 Provided customers a fine dining experience. Worked with large parties and events. Charged member accounts correctly. Set up for large upscale events Bottle service Timed appetizers and meals accordingly Planned course of action before the start of dinner service for every reservation. Bar ManagerThe Lyons Den - Randolph, VTOctober 2015 to December 2016 Stocked Liquor and beer. Pitched to different vendors about sales Up-selling top shelf liquors. Provided attentive and friendly service. Planned for large events or weddings. Scheduled all bartenders and servers. Handled all banks and cash.Preschool TeacherThe Stork Club - Rocky Hill, CTJanuary 2012 to November 2016 Worked from infants to preschoolers. Provided kids with a fun and safe learning environment. Created daily lesson plans that relate to the school's curriculum. Created specialized plans for children falling behind. Communicated with parents on their child's daily activities as well as their progress. Used creativity to develop activities for children. Knowledge of all allergies and medical conditions of children, Certified in CPR and emergency medical training for children. Planned field trips and events for kids.Bartender and ServerCOMIX COMEDY CLUB - Mashantucket, CTDecember 2010 to January 2012 Created delicious drinks that are flashy. Served VIP for famous clients. Correctly took food and drink orders of 20 tables of 2, all before the show starts. Maintained drink and food orders of customers throughout show. Useddiscretion when working with famous clients. Provided personal bank. Maintainedself image and wearing outfits provided. Promoting and Up-selling.ReceptionistCost Cutters Salons - Cromwell, CTJanuary 2007 to December 2011 Answered all incoming calls. Scheduled all appointments with the right stylist. Maintained all TIPS for stylists. Provided customers with friendly and informative care. Called all customers scheduled to remind them of their appointments. Cleaned the salon. Stocked salon with merchandise. Assisted stylists with customers.EducationHigh school or equivalent in Microsoft Applications Cromwell High School - Cromwell, CTSeptember 2003 to June 2007Skills Customer Service Powerpoint POS Sales Server Organizational Skills Microsoft Office Receptionist Inventory Management Cash Handling Cash Management Schedule Appointments Microsoft Excel MS Office Sales Experience Bartending Upselling Restaurant Management Restaurant Experience Busser Guest Services Catering Kitchen Experience Microsoft Word Food Service Food Safety Event Planning Banquet Experience Host/Hostess Retail Sales Hospitality Customer service Upselling POS Restaurant experience Cash handling Serving Bartending Graphic design Guest services Front desk Sales Medical terminology Cash register Retail sales Cash management Web design Makeup application Teaching Product demos Animal restraint Animal handlingAssessmentsMedical receptionist skills ProficientMarch 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientMedical terminology ProficientJuly 2022Understanding and using medical terminologyFull results: ProficientBartending ProficientSeptember 2019Understanding, pouring, and mixing drink ordersFull results: ProficientWork style: Reliability ProficientFebruary 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientAttention to detail ProficientFebruary 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer focus & orientation ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientProtecting patient privacy ProficientApril 2023Understanding privacy rules and regulations associated with patient records Full results: ProficientWork style: Professionalism ProficientFebruary 2023Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientBartending ProficientJanuary 2024Understanding, pouring, and mixing drink ordersFull results: ProficientCustomer focus & orientation ProficientFebruary 2023Responding to customer situations with sensitivity Full results: ProficientAdministrative assistant/receptionist Proficient March 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientRetail customer service ProficientJanuary 2023Responding to customer situations in a retail setting Full results: ProficientWork motivation ProficientAugust 2020Level of motivation and discipline applied toward work Full results: ProficientCustomer service ProficientJanuary 2023Identifying and resolving common customer issuesFull results: ProficientOutside sales ProficientAugust 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientDental assisting skills ProficientMay 2024Knowledge of dental assisting tools and techniques Full results: ProficientBartending ProficientJuly 2022Understanding, pouring, and mixing drink ordersFull results: ProficientCustomer service ProficientSeptember 2020Identifying and resolving common customer issuesFull results: ProficientMedical terminology ProficientMay 2024Understanding and using medical terminologyFull results: ProficientFood safety ProficientMay 2024Knowledge of proper food and equipment handling safety measures Full results: ProficientMedical receptionist skills ProficientJanuary 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientWork style: Reliability ProficientJuly 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientTechnical support: Customer situations Proficient April 2023Responding to technical support situations with sensitivity. Full results: ProficientBartending ProficientApril 2023Understanding, pouring, and mixing drink ordersFull results: ProficientSpreadsheets with Microsoft Excel ProficientJanuary 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientSales skills ProficientJuly 2021Influencing and negotiating with customersFull results: ProficientAdministrative assistant/receptionist Proficient July 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Conscientiousness ProficientJuly 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientDog & cat groomer ProficientJuly 2020Dog and cat grooming in a salon settingFull results: ProficientAdministrative assistant/receptionist Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientVerbal communication ProficientApril 2024Speaking clearly, correctly, and conciselyFull results: ProficientGeneral manager (hospitality) ProficientMarch 2023Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientSales skills ProficientMarch 2023Influencing and negotiating with customersFull results: ProficientWork style: Reliability ProficientJanuary 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientFood service: Customer situations ProficientNovember 2022Identifying and addressing customer needs in a food service setting Full results: ProficientSales skills ProficientJuly 2022Influencing and negotiating with customersFull results: ProficientRetail customer service ProficientMay 2024Responding to customer situations in a retail setting Full results: ProficientData entry: Attention to detail ProficientSeptember 2021Maintaining data integrity by detecting errorsFull results: ProficientFood safety ProficientNovember 2022Knowledge of proper food and equipment handling safety measures Full results: ProficientCustomer focus & orientation ProficientFebruary 2024Responding to customer situations with sensitivity Full results: ProficientAttention to detail ProficientJanuary 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientVeterinary technician ProficientMarch 2023Providing medical care to animals in a veterinary setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationVolunteer work1. Cromwell Town Hall 2000-Present2. Wallingford Food Bank 2016-20193. Habitat for Humanity 2007-Present |
