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AYODEJI.A.OSENIhttps://LINKEDIN LINK AVAILABLEPhone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLECareer Goal: Business Systems AnalystDedicated I.T professional, with over ten years experience implementing and administrating of Business Requirements; Business Intelligence and Business Analysis to support business needs in multiple industries including:- Oil and Gas, Healthcare, finance and Non-Profit organizations.Technical SkillsOperating Systems: Windows ServerDatabase: SQL Server 2008  2019Cloud: Amazon Web Services, AzureBusiness Modeling Tools: MS Suite (Office, 365, Project, Word, Excel, Visio), JIRAProfessional ExperienceBusiness Systems AnalystMKIT Technology Services July 2016 to PresentWorking in various SDLC frameworks (Agile, Waterfall) as a Business Systems Analyst to elicit and document requirements and technical specifications including User Stories, Technical Stories, Detailed Functional Requirements and Detailed Design Specifications.Strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer on a day to day basis.Anticipate, track, and remove impediments to velocity via strong communication and interpersonal relationship skills.Provided analysis on data discrepancies in reports or dashboards.Utilized excel to gather, compile analyze data and created pivot table, charts/graphs.Utilize tools like Structured Query Language (SQL) to extract data and perform exploratory data analysis carry out queries on data in the Microsoft SQL Server databaseExtracted data from different flat files, MS Excel, Data Warehouse and transformed the data based on user requirement using SQL Server Integration Services (SSIS) and built in ETL tools in Tableau.Monitors service performance to SLAs and ensures organizational and leadership visibility of SLA performance and problem areas.Manages support exceptions/escalations and where appropriate, creates new or refines existing business processes.Seeking to identify when software engineers need help and providing it in a positive way that promotes confidence.Displaying dedication to helping team members/makes suggestions to improve practices.Accountability for work of self and sometimes others, provides process and standards advice in area of specialty.BUSINESS ANALYST @ ESBERT-DE VENTURES INTERNATIONAL LIMITED May 2010 May 2016Responsible for the timely delivery of Functional Requirement Documents, Business Requirement Documents, Use Case Diagrams, Process Flow Diagrams, and Project Mock-up screens.Facilitate Joint Application Development (JAD) and Requirements gathering sessions with stakeholders, SMEs, and System owners to capture requirements for various projects.Provided a detailed outline of the various actors of systems and how they interact using flow charts, use case diagrams, and mock-up screens.Responsible for tracing functional requirements through the stages of the SDLC to ensure that requirements are fully implemented.Collaborated with Project Management, Subject Matter Experts, External Customers and the IT Development Team to elicit, gather, analyze, document and ensure testing requirements were clearly defined, prioritized and completed for all functional areas.Manage, oversee, and guide technical advisor and 18-member team of claim analysts, as well as inventory management, distribution, and workflow analysis.Served as technical liaison to providers, members, and other departments regarding claim issues, provider inquiries, and contract provisions.Defining complex or enterprise-wise business needs for new and/or enhanced products, services, or optimized business processes.Working closely and develops relationships with a variety of senior level internal and external business partners to ensure that all business requirements are understood and documented.Ensuring a lean-agile mind-set is applied to work projects.BUSINESS DEVELOPMENT MANAGER @ DORCHESTER PROPERTIES May 2004 May 2010Prepared documentation that captured decisions made and provided support to the team through the phases of Software Development Life Cycle (SDLC).Collaborated with the project manager in tracking and managing the project development process following the Waterfall based SDLC process to achieve project completion with deadlineAttend and represent the company at business meetings, networking events, meet-and-greets, industry meetings.Research contracts and opportunities to enhance our overall understanding of the Governments goals and objectivesPresent capabilities to prospects and partners in person and virtually.Identify and propose potential business relationships by contacting potential partners; discovering and exploring opportunities.Build business relationships with current and potential clients, converting them into business opportunities.EducationPost-Graduate Degree 2004- 2006Higher Diploma in Software Engineering (HDSE)APTECH INSTITUTENIGERIACERTIFICATIONSAmazon Web Services Solutions Architect _ Validation No:C9T05N5KDJE1Q0G8- May 2019 -May 2022Scrum Master Certified_ Certificate ID- 714333- July 2, 2019Scrum Fundamentals Certified_ Certificate ID- 732482- September 24, 2019