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Title Patient Care Customer Service
Target Location US-TN-Kingsport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEHardworking candidate skillful in providing excellent patient care. Proven track record of resolving patient issues in a timely manner while upholding the highest standards of patient care. Extensive experience in using multiple communication channels, including phone, email, and hospital computer systems. Strong interpersonal skills, and an ability to learn new Respiratory Therapy equipment to further enhance my skills as a competent Respiratory Therapist.SKILLS AND ABILITIES Patient Safety Airway Clearance Techniques Critical Thinking CPAP/BIPAP Usage Problem Solving Arterial Blood Gas Analysis Detail Oriented Ventilator Management Professional Bedside Manner Bronchoscopy Assistance Oxygen Therapy Administration PassionateEXPERIENCERespiratory Therapy Student  East Tennessee State University 08/2022  05/2024 Worked with staff members in all aspects of respiratory care. Bronchoscopy assists. Patient transport. Equipment safety and universal precautions. Ventilator experience with the use of the PB 980 and 840, Servos. and Draggers. Arterial punctures, with analysis and quality control. Experience in Medical, Surgical, Cardiac, Trauma, Pediatric, and Neonatal ICUs. Experience with trauma and medical patients in Emergency Department. Computer skills in DELL/Windows computer systems. Member/Officer of the ETSU Respiratory Care Club. Customer Service Representative  Six Rivers Media 06/2022  12/2023 Responsible for providing excellent customer service, day end publishing, assisting customers with starting and or stopping newspaper subscriptions, processing payments, clerical responsibilities. Primary Care Technician  Our Lady of Mercy 08/2013  01/2016 Responsible for assisting with daily hygiene, fun activities, meal preparation, medication administration, vital signs, daily cleaning, and end of the day reports. Sales Associate/Key Holder - MetroPCS 06/2014  01/2015 Responsible for opening and closing the store, sending mid-day and end of the day reports, assisting customers with all sales, questions, and troubleshooting devices. EDUCATIONEast Tennessee State University  Johnson City, TN 2024 Bachelor of Science Degree  GPA 3.3Northeast State Community College  Blountville, TN 2020 Associates of Science Degree  GPA 3.1Daniel Boone High School  Gray, TN 2013High School DiplomaAWARDS AND CERTIFICATES Advanced Cardiovascular Life Support 2024-2026by American Heart Association Pediatric Advanced Life Support 2024-2026by American Heart Association Certificate of Completion  Neonatal Resuscitation Program 2023-2025 by American Academy of Pediatrics and American Heart Association BLS CPR and AED 2023-2025by American Heart Association The National Society of Leadership and Success Honor Society 2023 by East Tennessee State University Class Secretary of Respiratory Therapy Student Association 2022  2024 by Dr. Donna Lilly, MA, RRT, Program Director of Respiratory Therapy Certificate of Distinction  The Deans List 2022 by Donald Samples EdD, RRT, RPSGT at East Tennessee State University Phi Theta Kappa Honors Society 2018by Dr. Jane Honeycutt at Northeast State Community College Certificate of Completion 2009by the Senior Aerospace Science Instructor at Dobyns-Bennett High School Junior ROTC Certificate of Appreciation 2006by the Volunteer Program Coordinator at James H. Quillen VA Medical Center. REFERENCESAvailable Upon Request

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