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Monroe, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCollections AgentAMERICAN MUNICIPAL SERVICES - Carrollton, TXAugust 2021 to December 2022Inbound and outbound calling for 8-12 hours a day. Professionally helping and advising those in our system of balances they have. And giving them options on how they can take care of debt and offenses. Mortgage Specialist ICaliber Home Loans - Dallas, TXMarch 2019 to June 2021 assist customers dealing with a disaster that prevents them from affording their mortgage payment. assist customers who are going through a hardship Assist with taking payments, helping customers who are having trouble accessing the website. Assist customers with modifications.Shift LeaderTaco Bell - Winnsboro, LADecember 2017 to January 2019EducationHigh school diplomaSkills Shift Management (8 years) Customer service (5 years) Call Center (2 years) Customer Support (5 years) Customer Care (5 years) Collections (2 years) CSR (3 years) Microsoft Word Certification (5 years) Cash Handling (5 years) Customer Service Representative (4 years) Front Desk (3 years) Auto Finance (1 year) Mortgage Servicing (1 year)Certifications and LicensesCPR Certification