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Chester, PAWilling to relocate to: Chester, PAAuthorized to work in the US for any employerWork ExperienceCaregiver/Personal AssistantAffectionate reliable careFebruary 2018 to PresentTo care for the elderly and assist with everyday living tasks Customer Service AssociateWawaSeptember 2013 to May 2017To assist and cash out customers with daily purchases Cargiver/live inBlessings! for Seniors Companion Care - Philadelphia, PA January 2012 to August 2016HHACaring Matters Home Care - Chester, PASeptember 2009 to December 2011To care for client and assist with everyday needs such as light cooking and cleaning assisting with bath and personal groomingCaregiverHelping Hands HealthcareJanuary 2005 to September 2009EducationDIPOMLAChester High SchoolSeptember 2004 to June 2007Skills Care Giver (10+ years) Home Care (10+ years) Home Health Direct Care Personal Care Personal Assistant Experience Senior Care Alzheimer's Care Hospice care Dementia care Food preparation Cleaning Meal preparation Laundry (10+ years) Patient care Patient monitoring (10+ years) Telemarketing (2 years) Customer service Front desk Cash register Supervising experience Hotel experience (5 years) Personal assistant experience Medical terminology Childcare Cooking (10+ years) Cash handling Windows Sales Live chat Account management Teaching Medication administration Special education Customer support HVAC Upselling Marketing iOS Hospitality Care plans Salesforce Banking Epic Business development Data entry Financial services Analysis skills Typing Google Docs Leadership Mac OS Search enginesCertifications and LicensesCertified Home Health AideAssessmentsCustomer focus & orientation ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientCustomer service ProficientFebruary 2023Identifying and resolving common customer issuesFull results: ProficientCall center customer service CompletedAugust 2023Demonstrating customer service skills in a call center setting Full results: CompletedWork motivation ProficientOctober 2021Level of motivation and discipline applied toward work Full results: ProficientTechnical support CompletedNovember 2022Performing software, hardware, and network operations Full results: CompletedRetail customer service ProficientJanuary 2022Responding to customer situations in a retail setting Full results: ProficientTechnical support: Customer situations Proficient November 2022Responding to technical support situations with sensitivity Full results: ProficientSales skills ProficientAugust 2022Influencing and negotiating with customersFull results: ProficientBuilding relationships for childcare providers Proficient August 2020Building positive and productive relationships with families of children ages 03 Full results: ProficientWarehouse safety ProficientAugust 2023Using safe practices in a warehouse settingFull results: ProficientCustomer service fit ProficientJuly 2021Measures the traits that are important for success for customer service roles Full results: ProficientHome health aide skills CompletedJune 2021Providing care to patients in a home settingFull results: CompletedAttention to detail ProficientOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCleaner fit ProficientSeptember 2021Measures the traits that are important for successful cleaners Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |