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Title Customer Service North Carolina
Target Location US-SC-Gaffney
Email Available with paid plan
Phone Available with paid plan
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Street Address , EMAIL AVAILABLE, c. PHONE NUMBER AVAILABLEEXPERTISE HIGHLIGHTS36+ years of providing exceptional customer service, 36 + years Childcare Education & Development Experience, Curriculum Development, Budgeting, Grant Writing, Team Coaching & Supervision, North Carolina state childcare laws & regulations, Time Management, Decision Maker, Proven Leadership, Critical Thinker, Positive AttitudeEDUCATIONCrest High School Shelby, NCDiploma May 1982Cleveland Community College Shelby, NCAssociate Degree in Early Childhood Education May 2008EXPERIENCERutherford County Schools Forest City, NCPre-K Teacher December 2021- PresentDaVita Kidney Care Forest City, NCDialysis Technician August 2020-December 2021Accountable for following all protocols related to providing an exceptional patient experience, including but not limited to:oSet up/break down of dialysis machines before and after patient care each dayoPatient intake, vitals, patient medical history, etc. via the Electronic Health Record systemoReviewing and finalization of the dialysis record upon dischargeBoiling Springs Baptist Church Daycare Center Boiling Springs, NCChildcare Director May 2009- April 2020 (Retired)Accountable for creating, following, and preserving an annual non-profit budget of over $500,000Serve as direct supervisor for over 20 staff members (teachers, facilities, cooks)Collaborate monthly with Daycare Committee on operational needs, wins, strategy for futureDevelop annual curriculum for each age class of the centerMaintain credentialing and quality indicators necessary for four star childcare facility statusDevelop daily schedules for all teachers, staff, volunteers, and childrenServe as source of support and thought partner with parents of enrolleesUphold local, state, and federal rules and regulations pertaining to childcare education & facilitiesFunction as liaison with the department of social services (DSS) in supporting and aiding families with limited resourcesAdvance the childcare centers mission by applying for large/small scale grantsReport to numerous grant funding sources when a grant is obtained regarding what funding is allocated for, receipts, paperwork, reporting requirementsDawns Daycare Center Boiling Springs, NCOwner/Director/Educator August 1988-May 2009Serve as director and teacherManage daily schedules for the children and staffResponsible for developing curriculum, meal planning and preparation, and carrying out all sanitation, scheduling and requirements for the facilityWork closely with the division of child development as well as state and local agencies to ensure that all state and county rules and regulations are met and followedMaintain the highest achievable program standards for our program.Act as a source of support and a resource for the families that I served by being a knowledgeable and professional childcare providerCOMPUTER SKILLSMicrosoft Office Suite, Mikogo Remote Connection, Sage/Peachtree Accounting Software, NC Fast (DSS subsidy payments), Electronic Bank Drafting softwareLEADERSHIP, COMMUNITY ENGAGEMENT, PRESENTATIONS, AWARDS, GRANTSSworn in as Guardian Ad Litem for Cleveland County (2018-2021)Member of the Board of Directors of Child Care Connections, Cleveland County (2018-2020)Member of Safe Kids Coalition for Cleveland County (2016-2020)Served on the Advisory Board for the Education Department at Cleveland Community College (2014-2018)Voted Best Children Facility in Cleveland County (2013)Member of Delta Kappa Gamma National Service Sorority for Early Educators (2010-2020)Voted Best-of-the-Best Childcare Facility in Cleveland County (2010)Carrousel Award- Childcare Provider of the Year (2001)Quality Sustainability Grant(s) via Smartstart Initiative (2000-2020)Teddy Bear Award- Outstanding Childcare Provider of the Year (1998)Inaugural child-care provider in Cleveland County, NC to receive national daycare accreditation (1997)

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