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Title Front Desk Administrative Assistant
Target Location US-TX-Austin
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
I can be your next Rockstar employee!Austin, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced Receptionist and Decent Administrative AssistantExcellent at Customer Service ExperiencedNight Auditor (2 years as Night Auditor/ Front Desk)Front Desk/ ReceptionistVeterinary Receptionist and Kennel ManagerAssistant as well as Animal Handling and Basic Vet Tech duties.AA in Medical Coding .The Maples Health and Rehabilitation, Candlewood Suites, Green Oaks North Pet Hospital, Banfield PetHospital and Camp Bow Wow are just a few I have been employed.I have also owned and managed my own company in Texas in the competitive Tattoo and Piercingscene for 7 years.I love knowledge and learning new things .I also try to better myself and empower those around me at the same time.I worked in the human medical field and have experience in a office setting as a Coder and Secretaryand Receptionist as well as a a Administrative Assistant in Human Resources.Willing to relocate: YesAuthorized to work in the US for any employer: YesWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceNight Auditor/Front Desk AgentThe Ozarker Lodge - Branson, MOJune 2023 to December 2023Night AuditorReservations both direct and third party's. Online and Walk In reservationsMulti-line phone SystemOpera PMSOpera CloudAdobe AcrobateOutlook EmailOffice 360Pet Friendly RoomsDeposits and ReconciliationNight Auditor AccountingPublic Area cleanupStocking Hotel StoreBarista DutiesBar TendingNight AuditorCandlewood Suites - Portland, TXOctober 2022 to December 2022Check Guest In and Out of HotelReservations both online and by phones as well as accommodations for company blocks and walk InsMulti-line phone systemQuoreAmbiance key SystemOpera Extended Stay EditionIGH MerlinAdobe AcrobateOutlook EmailOffice 360Pet RoomsDeposits and ReconciliationNight Auditor AccountingPublic Area cleanupStocking Hotel StoreAdministrative AssistantThe Maples Health and Rehabilitation - Springfield, MOApril 2022 to August 2022Handling multi phone linesCheck in all vendors as we as check there vaccine statusHandling all incoming and outgoing mail, package's .Pharmacy exchange deliveriesAssisting HR and ManagerBasic Money Handing Provided support for HR Maximized smooth office operations by Setting up new files and upkeep of of file system Carried out receptionist duties such as answering phones and directing clients, visitors, customersand calls Completed clerical tasks including filing, faxing, scheduling, placing orders and Multi Phone Line System Ordered office supplies Kept track of all incoming and outgoing mail Disseminated inquiries to appropriate departments Processed invoices Assisted with data entryPlease Contact Kelly Shipley ...PHONE NUMBER AVAILABLEVeterinary Technician AssistantBradford Park Vet Hospital - Springfield, MOFebruary 2022 to May 2022I assisted the Dr's and Techs in their duties. I took care of the animals that boarded as well as care whilethey where at the clinic. I also filled prescriptions, held for radiographs, monitoring in surgery, I was inthe process of learning the In House lab machine's as well as helping with care and vacation of all animals. For references please contact Rick Brinkley .Animal Care SpecialistGreen Oaks North Pet Hospital - Arlington, TXJune 2020 to February 2022Monitoring Vitals during Dental and Surgical procedures: Only person in kennel for 2 months.: Supervisor of other kennel personnel: Training in Kennel maintenance and Animal care and Supervision to incoming new employees for Kennel.: Care and maintenance of both boarding and daycare animals.: Cleaning of both kennels and clinic from daily to monthly: Medication administration and pulling medicine from pharmacy and making sure the pill count is correctas well as making sure medications was delivery to proper clients.Some In House labs and restraint for venipunctureAnything required by Dr's and Vet Techs.Maintained clinic to AAHA standards.Front Desk AssociateCamp Bow Wow - Cedar Hill, TXOctober 2017 to May 2020Front Desk Associate for Camp Bow Wow almost 3 years. Proficient in several different computerprograms. Have experienced in handling difficult customers as well as making good relationships withour customers as well. Checked in clients, patients and customers Greeted customers and patients as they entered. Made calls to Customers and potential Customers as well as calling Veterinary hospitals and clinic Helped with all questions and complaints Checked insurance information Managed mail, medical histories and medical forms Answered incoming calls, directed visitors and took messages Assisted in signing in/out patients and customers Greeted customers, patients, visitors and guests warmly and genuinely Front office and front desk Took payments Documented sales, financial data and other data Faxed, copied, and scanned documents Won Best Business of our type in 2019Client Service CoordinatorBanfield Pet Hospital - Cedar Hill, TXNovember 2015 to August 2017Worked both Front Desk and helped in the back . I am very comfortable with Owners and Pets. Checked in clients, patients and customers Greeted customers and patients as they entered. Made calls to Customers and potential Customers as well as calling Veterinary hospitals and clinic Helped with all questions and complaints Checked insurance information Managed mail, medical histories and medical forms Answered incoming calls, directed visitors and took messages Assisted in signing in/out patients and customers Greeted customers, patients, visitors and guests warmly and genuinely Front office and front desk Took payments Documented sales, financial data and other data Faxed, copied, and scanned documentsCustomer ServiceWicked Ink of Texas - Dallas, TXFebruary 2009 to November 2015I was a owner and AGM also the CSC for both the mobile and brick n mortar companies. I did all theevents coordination and logistics, supplies management as well as consent forms and everything elsebut tattooing.I did both pay role and accounts payable, Marketing and Public social media.Office AssistantFortis College - Grand Prairie, TXMay 2010 to August 2010ALl types of general office help . copy and filing also large amounts of data entry .Assisted teachers with setting up and grading tests .EducationAssociate's degree in Medical Billing & CodingFortis College - Grand Prairie, TXSeptember 2009 to August 2010High school diploma in General StudiesFredericksburg High School - Fredericksburg, TXSeptember 1987 to June 1990Skills Conflict Resolution (6 years) Money Handling (10+ years) Clerical experience (8 years) Cashier (10+ years) Medical Records (7 years) Medical Terminology (5 years) Customer Relations (10+ years) Front desk (8 years) Office Administration (6 years) Medical Scheduling (7 years) Patient assessment (2 years) Computer literacy (10+ years) 10 key calculator (8 years) Pet care (10+ years) Kennel experience (6 years) Medical Coding (2 years) Insurance Verification ICD-10 (2 years) Phone etiquette (10+ years) Animal Care (10+ years) Animal Restraint (3 years) Billing (2 years) Multi-line phone systems ( (7 years) Veterinary experience Data Entry Fact checking Customer support (6 years) Communication skills Animal Care HIPAA Veterinary Assistant Customer service English CPT Coding Personal Assistant Experience Medical terminology Computer literacy Computer Skills Event Planning Medical office experience Veterinary technician experience OPERA PMS (2 years) OPERA Cloud (1 year) Animal Handling Guest Services Customer service Cash handling Hotel experience Cash register Conflict management Barista experience Bartending Retail sales Guest services Medical terminology HIPAA Night audit Night audit (2 years)Certifications and LicensesFirst Aid CertificationCPR Certification

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