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THERMITUSMELIOGMAIL.COMCELL- PHONE NUMBER AVAILABLEWORK HISTORYCall Center Customer Service RepresentativeAlta Resources Fort Myers, FLOctober 2022 to February 2024Keeps equipment operational by following established procedures, and reportingmalfunctions.Retail AssociateRoss Dress For Less Estero, FLMarch 2020 to August 2021Deli AssociateWinn Dixie - Lehigh Acres, FLMarch 2019 to February 2020ServerThe Palms of Fort Myers- Fort Myers, FLAugust 2018 to October 2018EDUCATIONRBT 40-Hrs training- Autism PartnershipCollege in cosmetology- Immokalee Technical College = 1/2023-4/2024High School- Lehigh Senior High School ;08/2017-05/2018 GED-2022Providing responsive, exceptional service to customers by answering questionsRecommending, slicing, weighing, packaging, and pricing meats and cheesesPreparing special party trays and sandwichesCleaning cutters, floors, etc...Worked in dining area and serving elderly peopleCleaning and OrganizingFamiliarizing Menus and DrinksRemoving dinnerware in a timely mannerProviding information about products and services, responding to customer complaints, processing returns, and performing countless other activities.Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.Maintains call center database by entering information.Handling cash transactions, placing items on shelves, creating attractive displays, answering to customer inquiries and meeting sales goals.Greets and receives customers in a welcoming mannerDrives sales through engagement of customers, suggestive selling, and sharing product knowledge.SKILLSCustomer Service Mindset, Cash Handling, Computer Skills, Energetic Work Ethic/Attitude, Strong communication and problem-solving skills. |