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Click here or scroll down to respond to this candidateCandidate's Name
Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAccomplished Business Professional skilled in achieving managerial administrative support to CEO staff and personnel in a multi dimensional environment. Data analyst, process management, compensation and budget expert.Immersed into a culture of high grace and integrity, that build the capacity to utilize organizational skills alongside administrative management to meet goals of expanding administrative functions in the health care industry.Work ExperienceAdministrative Assistant/Receptionist/Customer Service/Data Entry Chicago Illinois Temporary Staffing Agencies - Chicago, IL May 2022 to Present Professional Leadership Training Capacity Building Exceptional Customer Service in a fast pace environment Microsoft Office- Word Excel Outlook. PowerPoint Conducted intensive literature reviews analyzed Data to Prepare Reports,Charts/Budgets Billing-Payments Inquiries Industrial/Government/State Healthcare Insurance Safety Management/Conflict Management Update/Evaluation/Review/Follow Up Scheduling/Planning Verification/Follow UpsHome Health Care Aide/Personal AssistancePrivate Home & Personal Care - Chicago, ILMay 2010 to Present Provides daily therapeutic care and case management for severely, emotionally disturbed elders Assists with daily living activities and routine care (i.e. house cleaning & laundry) Transport client to doctor's office, grocery store and other essential errands Observe and report to client's condition and suggest modifications for alternative health plans to improve client behavior Assist in financial planning and budget for client's living arrangements and expenditures contract, temporary wide agencies (i.e. Administrative II & Business Analyst) Clinical Nutrition Assistant Coordinator/Patient Coordinator/Data Entry Customer Service Rep TemporaryUniversity of Illinois at Chicago, Food and Cafeteria Service Temporary - Chicago, IL July 2021 to October 2021 Update, distribute, collect, and modify menus for patients -Scheduling and Planning Complete verification and follow up with patients based on dietary restrictions, food intolerances, and food complaints Provide nutritional assistance and care to patients interact with Staffing in Epic System Review all patients menus for nutritional adequacy and accuracy and complete data entry Managed customer accounts Assisted with technical support duties - Conflict Management Performed data entry for orders Handled emails, inbound calls, and outbound calls Kept records of customer complaints Interacted with customers through EPIC chat Assisted customers with questions Processed customer transactions and orders Took inventoryMedical Assistant/CSR - Customer Service Representative/Database Verification COIVD TemporaryAbbott Laboratories - - Gurnee, ILNovember 2020 to June 2021 Experience working in a quality laboratory setting, administering, and completing quality testing for COVID-19 Completed verification for COVID-19 patients, prepare kits for distribution mass up for partners (e.g., clinics, hospitals) Coordinate scheduled transport and delivery services, enter real time updates into database, track metrics, as needed Ensure compliance is met, safety protocols are followed, and equipment is sterilized City Staffing - Chicago, ILAugust 2005 to March 2010Chicago, IL Participated in contract, temporary wide agencies (i.e. Administrative II & Business Analyst) Provided administrative support to ongoing functions amongst the team, staff, and organization Responsible for scheduling and coordinating meetings, travel, and other group activities. Conducted intensive literature reviews and analyzed data to prepare reports, charts, budgets, and other presentation materials.Administrative Assistant/Student Career AdvisorRobert Morris University - Chicago, ILDecember 2002 to May 2005 Administrative Assistant/Student Advisor Robert Morris University - Chicago Business Administration liaison for campus resources and various activities Academic Record Management Microsoft Office Suite- Word, Excel, PowerPoint, Outlook Prepared office documents, memos Scheduling Meeting, Presentations Developed supplemental academic activities and workshops that support classroom instruction based on course syllabi Assisted in educational gaps by conducting programming and outreach efforts monthly EducationBachelor of Science in Business Administration & Management Robert Morris University - Chicago, ILDecember 2001 to May 2005Skills Budgeting Compliance of HIPAA & Confidentiality Training and Capacity Building Agreements Planning and Coordination Health & Aging: Safety Health Educator Data Processing Compelling Leadership Moderate Knowledge of Data Analysis Coding and Compelling Leadership & Communication Method Systems Customer Service Financial Planning Process Improvement Live Chat Process Management Business Analysis Change Management Agile Help Desk Financial Report Writing Project Management Microsoft SharePoint Strategic Planning Business Requirements Data Warehouse User Acceptance Testing Records management Supervising experience iManage Front desk Application Development Microsoft Outlook Communication skills Microsoft Excel Microsoft Word Customer service Communication skills Microsoft Office Customer service Communication skills Microsoft Office |
