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Clayton, NC, US EMAIL AVAILABLE PHONE NUMBER AVAILABLEEXPERIENCEFront Desk AgentTru by Hilton October 2022 - Present, US, NC, Garner Manage guest check-ins and check-outs Inventory management, including ordering supplies for the marketplace and breakfast services Handle high balance reports and advanced payments Correspond via email to negotiate group and corporate pricing, as well as managing group reservations Maintain a comprehensive log of group bookings and conference room schedules Ensure guest satisfaction and address their needs during their stay Prepare daily housekeeping schedules and ensuring the cleanliness of all rooms for the next day's bookings HousekeeperIH Services, Inc February 2022 - September 2022, US, NC, Hampstead Clean residential rooms Sort, wash, dry, and fold clothing and other textile items Scheduling CoordinatorSoutheast Fireplace March 2018 - January 2021, US, NC, Zebulon Scheduled appointments and managed calendars for various departments and staff members Monitored and adjusted schedules as needed to accommodate changes or unexpected events. Communicated schedule changes to relevant parties in a timely manner Proficiently handled invoicing Provided remote troubleshooting support to customers Maintained meticulous filing systems Processed customer paymentsHousekeeperSpringbrook October 2016 - March 2018, US, NC, Clayton Clean residential rooms Sort, wash, dry, and fold clothing and other textile items Owned Cleaning BusinessMay 2009- September 2011- Clayton, Garner and surrounding areas.Scheduled homeowner appointments.Cleaned residential homesOffice AssistantEZ Plumbing-March 2002-August 2005.Accounts payable and receivable.Filing.Invoices..Payroll..Customer service.Scheduled service appointmentsEDUCATION High School Diploma-Vance County High School Henderson, NC 1998 SKILLSAccounting -Accounts Payable-Quickbooks-Bookkeeping-Residential Cleaning- Management-Sales-Customer Service |