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Street Address -L Bridford ParkwayGreensboro, NC Street Address
C: PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional Summary: To obtain an position where I can apply my skills and knowledge in a challenging and progressive environment, and career growth.Summary: Over 16 years of administrative experience including Payroll, Data Entry, Accounts Payable, Accounts Receivable and Customer Service within multi-phone systems. Knowledge of SAP systems, Excel, Outlook, Word.Work ExperienceTeam Lead/SPS06/2020 to PresentLabcorp- Burlington NCResponsible for enforcing and managing policies and proceduresHelp lead the team in their daily processes and proceduresProvides guidance and instruction to a working groupOversee the laboratory team, providing technical support including data analysis and reporting to the laboratory managerEnsuring quality assurance and quality control of the laboratory output, train staffScheduling staff for work, troubleshooting problems as they ariseReport accurate and timely test results in order to deliver quality patient careMaintain a safe work environmentWear appropriate personal protective equipment,Perform administrative dutiesResearch and resolve any production errors while escalatingReceive, scan, sort or relabel specimens for additional testingunload shipments when they arrive to distribute to the correct department for processingfollow all standard operating procedures (SOP)to ensure safety and quality standards for the departmentFront Office Medical Receptionist6/2019-5/2020LeBauer Healthcare-Jamestown NCGreet, welcome, and directing patients at the desk,Schedule appointmentsAnswer questionsGive directions and manage the flow of traffic in the officeAnswer multi- line phone, transfer callsRequest medical recordsConfidentiality and discretionExcellent customer service and communication skillsWorking with Epic systemsCustomer Service Rep05/2018-5/2019Advance Home Health-High Point NCProcessing clients oxygen ordersHandling technical issues with equipmentsAnswer questions and having great communication skillsPayroll/Garnishment Rep03/2006 to 4/2018Old Dominion Freight Line Inc-Thomasville NCProcessing weekly payroll for over 20,000 employeesProcessing garnishments daily and employment verificationsReview and processing off cycle check requestsPrinting, sealing and sorting ACH payroll checksProcessing child support through checks and ACH systemsUnderstanding the PTO processingNursing Assistant,08/95 to 01/2006High Point Regional Hospital-High Point NCAnswer patient call signal, or intercom systems to determine their needsTurn or re-position bedridden patients;Provide physical support to patients daily living activities, bathing, dressing, standing, walking or exercisingChart patients progress dailyAdministrative Assistant06/1996 to 12/2000High Point Kidney Center-High Point NCManaging the overall operations for nursing services and care for chronic hemodialysis and peritoneal facilitiesAnswering multi-line phonesGreet visitors and having great communication skillsProcessing weekly payrollAnswering multi- telephone linesSchedule and making appointments for dialysis patients;Assist physicians with collecting information for patients medical records, provide administrative and professionalism services,Create large amount of reports, memos and charts for patientsEducationAshford UniversitySan Diego, CAMasters: Healthcare Management, Oct 2016High Point UniversityHigh Point NCBachelor of Science: Business Administration, May 2007Brookstone College of BusinessGreensboro NCAssociate : Accounting Specialist, July 1996Lucy C RagsdaleJamestown NCHigh School Diploma: June 1993 |