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Title Package Handler Customer Service
Target Location US-FL-Ocala
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Production/ customer service/ serverOcala, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain career in a growing company and to achieve towards management. Authorized to work in the US for any employerWork ExperienceServerWaffle House - Ocala, FLSeptember 2023 to PresentGreet seat and serve customers with fast reliable service. Explain menu items if customers ask, serve customers while maintaining a clean eating environment. Make sure all customers have a pleasant experience.Package HandlerFedEx Ground - Ocala, FLOctober 2021 to April 2023Van loader and package handler truck loader and IC Loader and scanner Shopper/ package handler/ loaderWalmart - Ocala, FLApril 2020 to September 2021Shop for customers online delivery orders,Package orders, print shipping labels and label packages, then organize on pallets to be wrapped and moved into truck trailers clean area, help customers when on floor Asst. ManagerFamily Dollar - Ocala, FLFebruary 2019 to March 2020Cash handling, deposits, open and closing manage employees and complete paperwork and daily tasks HousekeeperAS YOU LIKE IT HOUSEKEEPING - Jacksonville, FLMarch 2018 to December 2018Clean houses the way clients would like the clients also provide the equipment. I clean and detail bathrooms, kitchens, living rooms, and anything else the clients would like. Duties contain vacuum, dusting, disinfecting, stain removals, mopping and sweeping etc. ServerRazoos - Fort Hood, TXDecember 2017 to January 2018Upsold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with coworkers and management. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters, and tables. Cut and chopped food items and cooked on a grill, oven, or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large volume cooking equipment such as grills, oven deep fryers, and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea, and fountain drinks. Properly portioned and packaged take out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered point of sale (POS) computer system for automated order taking. Carefully maintained sanitation in all work areas. Closely followed standard procedures for food safe preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited cooking from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times. Prepared items according to written or verbal orders. Working in several different orders simultaneously.CashierFive Guys - Fort Hood, TXFebruary 2017 to August 2017Upsold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with coworkers and management. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters, and tables. Cut and chopped food items and cooked on a grill, oven, or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large volume cooking equipment such as grills, oven deep fryers, and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea, and fountain drinks. Properly portioned and packaged take out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered point of sale (POS) computer system for automated order taking. Carefully maintained sanitation in all work areas. Closely followed standard procedures for food safe preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited cooking from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times. Prepared items according to written or verbal orders. Working in several different orders simultaneously.CashierLittle Ceasers - Fort Hood, TXDecember 2016 to February 2017Upsold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with coworkers and management. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters, and tables. Cut and chopped food items and cooked on a grill, oven, or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large volume cooking equipment such as grills, oven deep fryers, and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea, and fountain drinks. Properly portioned and packaged take out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered point of sale (POS) computer system for automated order taking. Carefully maintained sanitation in all work areas. Closely followed standard procedures for food safe preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited cooking from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times. Prepared items according to written or verbal orders. Working in several different orders simultaneously.Assistant ManagerLittle Ceasers - Ocala, FLMarch 2014 to November 2016Maricamp RDUpsold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with coworkers and management. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters, and tables. Cut and chopped food items and cooked on a grill, oven, or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large volume cooking equipment such as grills, oven deep fryers, and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea, and fountain drinks. Properly portioned and packaged take out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered point of sale (POS) computer system for automated order taking. Carefully maintained sanitation in all work areas. Closely followed standard procedures for food safe preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited cooking from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times. Prepared items according to written or verbal orders. Working in several different orders simultaneously.Assistant ManagerLong John Silvers - Ocala, FLSeptember 2012 to February 2014E. Silver Springs Blvd.Upsold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with coworkers and management. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters, and tables. Cut and chopped food items and cooked on a grill, oven, or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large volume cooking equipment such as grills, oven deep fryers, and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea, and fountain drinks. Properly portioned and packaged take out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered point of sale (POS) computer system for automated order taking. Carefully maintained sanitation in all work areas. Closely followed standard procedures for food safe preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited cooking from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times. Prepared items according to written or verbal orders. Working in several different orders simultaneously.CashierBealls Outlet - Ocala, FLMarch 2008 to September 2012E. Silver Springs Blvd.Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Organized register supplies. Worked with customer service to resolve issues. Unboxed new merchandise. Rotated stock to maintain rotation of merchandise. Updated register logs. Operated cash register with proficiency. Maintained gift certificate documentation. Provided professional and courteous service at all times. Worked overtime shifts during busy periods.EducationAssociate in business in businessRasmussen College - Ocala, FLMarch 2014 to March 2014Skills Cleaning Housekeeping Time Management Customer Service Cleaning Housekeeping retail sales Time Management Detailing Residential Cleaning Upselling Assistant Manager Experience Cooking Detailing POS Residential Cleaning Upselling Restaurant experience Databases English Hospitality Guest services Catering Culinary experience Meal preparation Food handling Serving Experience Busser Host/Hostess Kitchen ExperienceCertifications and LicensesFood Handlerfood handler certificatedriver's licenseBartender License

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