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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Navajo AveLehigh Acres, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective-To obtain a position that provides an opportunity to further develop my skills while demonstrating my abilities when dealing with tasks.Experience & Knowledge-Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.-Experienced in office environment and I also have knowledge in multitasking-English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.-Spanish Language: Knowledge of the structure and content of the Spanish language including the meaning and spelling of words, rules of composition, and grammar.Education- Hialeah High Senior High School Graduated (2004)- It of Central Florida (HHA) 2010- Dental Assisting Institute of Melbourne LLC (2019)- Phlebotomy It of central Florida (2021)Skills-Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.-Reading Comprehension & Critical Thinking Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.-Service Orientation: Actively looking for ways to help people.-Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.-Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.11/2021- 11/2023Phlebotomy:-Calling Patients each night to confirm their blood drawn for next day.-Filling out lab order.-Drawing blood to patients.-Assisting patience with specimen cup also taking them to the lab.-taking incoming calls from patience and helping them in their needs.07/2017-06/2021 It of CentralCustomer Services:-Make Appointment for Students, Handle Incoming calls-Assist Customer with paper work-Check in customer, and Students-Call Students to remind their appointment-Help Students with their problem in timely matter07/2012 05/2015 Iberia Foods Corporation Orlando, FLOffice Assistant:- Read and Input Store orders for the Central Florida region to computer system.- Assist shipping and receiving, checking in merchandise, matching purchase order to sales orders and distributing to sales associates for processing.- Create, Print and file invoices.-Take incoming calls and make calls when needed.- Assist in counting of physical inventory.- Assist in other duties as requested by the warehouse Manager.03/2011-07/2012 Pediatric Associates Inc. Orlando, FL.Patient Care Tech:- Handle customer services inquiries from members, providers, physicians and internal and external client related to pharmacy benefits.- Help patients resolve problems in a timely manner- Use computer system to gather information, and respond to questions. Also document issues and resolution in database.- Handle inbound and outbound calls from members, provider and physicians.-Create mail orders for patients.11/2010-03/2011 Maxima Health Orlando, FL.Customer Services:-Communicate with customers and take care of their need.- Handle customers complaints and review compliments.-Review front desk logbook.- Handle incoming Calls. |
