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Jackson, MSEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceForklift OperatorDHL - Roanoke, TXJune 2023 to PresentOperating Standup reach, sit down, dock stocker, & cherry picker Put away ordersTime managementOrder fulfillingLoad & unload trailersForklift OperatorStanley Black & Decker - Northlake, TXAugust 2022 to May 2023 Forklift operator Receiving truck orders Put aways Order picking InventoryLead Technician 1, Forklift OperatorReconext - Grapevine, TXOctober 2021 to August 2022 Troubleshooting devices Attaching motherboards Key injection Deployment Boarding Swapping Forklift Operator Unloading & loading pallets Shipping & ReceivingService AdvisorUs Bank - Minneapolis, MNNovember 2020 to September 2021 Inbound calls Processing payments Service advisor First line resolution Account researchCSR - Customer Service RepresentativeTarget - Edina, MNFebruary 2020 to October 2020 Inbound calls Instant chat messages Outbound calls Front line customer service Remote position Customer communication through emailCustomer Service SpecialistComcast - Saint Paul Park, MNJuly 2019 to February 2020 Inbound calls Troubleshooting customer service sales driving incentives team lead Billing Technical supportEducationHigh school diploma in BasicLanier High School - Jackson, MSAugust 2009 to May 2013Skills Customer Service Customer Care Call Center Technical Support (1 year) Collections Billing Excel Medical Billing Negotiation Cold Calling Troubleshooting Sales Data entry Analysis skills Typing Account management Writing Skills Live chat Order picker Cherry picker Reach truck Warehouse supervisor experience Computer skills Customer service Typing Hospital experience Forklift Documentation ReviewCertifications and LicensesForklift CertificationDriver's LicenseAssessmentsCustomer focus & orientation ProficientOctober 2021Responding to customer situations with sensitivity Full results: ProficientWork style: Reliability ProficientNovember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientOctober 2021Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |