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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVESo Seeking a challenging yet rewarding role where I can use my 19 years of experience providing fast, accurate, and empathetic support to a wide range of customers SKILLS & ABILITIESo Expertise in Effective Communication, Active Listening, Empathy, Warm, Effective Decision Making, Problem-solving, Dedication and Diligence, Time management, Stress management, Product knowledge, Customer relationship management (CRM) EXPERIENCEMoney Matters for Women of Color, Chicago, IL2003-2010Back Office Supporto Answer phone calls and emails from customers promptly and direct inquiries to the appropriate department to ensure client satisfaction o Complete administrative tasks, such as filing paperwork and distributing office mail, to help our office run smoothlyo Schedule appointments, events, and travel arrangements for the company o Update our database regularly to make sure we have current customer information readily availableo Purchase office supplies as needed and schedule maintenance for office equipment repairs, if neededo Adapt to the team needs and assist with other projects as needed Safety 1st Financial Group, Chicago, IL and Atlanta, GA 2010 - 2017Back Office Supporto Answer phone calls and emails from customers promptly and direct inquiries to the appropriate department to ensure client satisfaction o Complete administrative tasks, such as filing paperwork and distributing office mail, to help our office run smoothlyo Schedule appointments, events, and travel arrangements for the company o Update our database regularly to make sure we have current customer information readily availableo Purchase office supplies as needed and schedule maintenance for office equipment repairs, if neededo Adapt to the team needs and assist with other projects as needed The Annuity Group2017 - PresentPrincipal Agent Business Administratoro Generated sales leads from various engagement initiatives o Proactively contacted leads and schedule appointments to recommend appropriate policies, quotes, and coverageso Determined specific client needs by researching current coverage and options, and grow and maintain business through product sales, cross-sales, referrals, your own circle of influence, and renewalso Met or spoke with clients daily, providing information about policies and answering questions related to coverage and premiums o Obtained underwriting approval through completion of coverage application o Continued Education through workshops, networking events, and professional organizationsEDUCATIONLicensed Insurance Agent (GA, OH, AL, FL, MD, VA, IL, WI, TX) WEBSITEhttps://www.AGLifeSales.com |
