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Click here or scroll down to respond to this candidateCandidate's Name
Copperas Cove, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIm Certified to drive the Conestoga forklift forwards and backwards I have never had any injuries or complaints or accidents.Authorized to work in the US for any employerWork ExperienceInbound Customer Service/Sales RepresentativeEcco Group USA - Copperas Cove, TXPresentI dial out the numbers on the account when I get a answer. I stayed my open script and advised this call may be recorded for quality purposes. I confirm who I am speaking with and advised the customer. The reason that Im calling I stayed my opening pitch if the customer likes what I said, we move forward with the call and confirm Address, phone numbers and emails customer Provides payment information I take the payment submit the case close the account with my closing pitch disposition, the call and move to the next call, while providing great positive customer service, and if customer is not interested, I stay my closing pitch and I disposition the call accordingly. Collections RepresentativeToyota - Copperas Cove, TXSeptember 2022 to November 2024I take outbound calls through the automated system, I know how to work seals force, i take payments, advise due date, I read off of Scripps, I know how to work a computer, provide good customer service and show empathy to everyone I speak with.Assistant General ManagerChurches chicken - Belton, TXJanuary 2021 to November 2022I make schedule, I check variance, gross, net pay the store made for the day, I run all shifts I stock, prep, and cook, Im certified in everything, I count safe and register at the end of the day if something goes wrong Im called, I work hard and Im very reliable, and my customer service is awesome. DispatcherTregon Trucking - Dallas, TXJanuary 2019 to July 2021Booked loads/ dispatched as well as negotiating load pay, off the load board, did all the paperwork, taxes, DOT, IFTA, ext. worked off of a computer using windows and Microsoft word both open at the same time, i made sure everything was in order and on time, if it needed to be saved, copied, and printed after everything is done I stored away in filing cabinets, in the correct label folders. Account RepresentativeGC Services - Killeen, TXFebruary 2017 to December 2019I would read my script at the beginning of a call, I made inbound, and outbound calls, Took payments over the phone With credit card or debit card, I advise customers of due dates, I also helped extend due dates if possible on the accounts reminded customers of late fees I showed empathy to the customers, and over all I provided great customer service.Truck Loader/ Package HandlerLyneer Staffing Solutions - Dallas, TXFebruary 2017 to November 2018I scanned packages with the scanner, placed packages on the pallets in the right order then after pallet was built I wrapped the pallets use the pallet jack to load on the trucks. MerchandiserGlazers Beer & Beverage - Odessa, TXFebruary 2016 to November 2018I restocked shelves with beer, I made sure everything was rotated and in the right order, I stocked cold boxes and freezers, i was provided with a company commercial vehicle and made sure I drove it safely and responsibly, I provided great customer service to management and customers. Stocking/Receiving/ TempLowe's Home Improvement - Killeen, TXJune 2017 to December 2017And make sure the lock on the back of the truck that we are receiving has the correct lock number Ill cut the lock with bolt cutters open the truck unload all boxes and placed them on pallets in the correct section where the pallet will be going out if you need it I am forklift certified I will get on the forklift and unload pallets and take them out to lumber or wherever they belong once we are done unloading the truck and having all the boxes placed on the correct pallets we take the pallets out to the floor using the pallet jack once we are done we clean .PackagingJP - Lake Worth, TXJanuary 2016 to October 2017I sealed packages of candy with the package seal machine, I made sure that all seals were tight and then I send them down the line and put them in to boxes with 4 and I would place them on a pallet and send them of for shipping.Shift LeaderChurch's Chicken - Waco, TXJanuary 2015 to June 2017Opened the store, made sure all money was counted correctly and dropped in the safe, made sure my count was correct on my meat and all supplies, I unloaded toe trucks and made sure there was damage done to any boxes or I would send them back, made sure all food was prepared correctly befor open time, made sure my store was clean and all my employees were washing hands correctly and provided great customer service.HousekeepingHampton by Hilton - Odessa, TXMarch 2012 to October 2014Clean rooms, restock all supplies, made beds with clean linen, cleaned bath rooms, vacuumed rooms and hallways.EducationGEDVista Ridge High School - Cedar Park, TXAugust 2007 to March 2012Skills Load & Unload Forklift Pallet Jack Warehouse Experience Packaging Shipping & Receiving Freight Experience Order Picking Logistics Commercial Driving Commercial Vehicle Experience Box Truck Dispatching Route driving Microsoft Office Delivery driver experience Security Customer serviceCertifications and LicensesFood Handler CertificationForklift Certification |
