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ManagementContactPHONE NUMBER AVAILABLEEMAIL AVAILABLEProfileAs a manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.EducationVirginia CollegeBirmingham, ALSkillsProject ManagementCustomer ServiceCritical ThinkingBudget PlanningStrong CommunicationProblem-solvingManuals and E-CourseAttention to DetailMarketingExperienceFAITH STEPPERS TAX ACADEMYCEO & BUSINESS COACH: ONLINE MARCH 2021- PRESENTOnline tax administrator, preparer, and payroll manager, certified and authorized e-file provider with the IRS, regulate all tax preparations and audit issues, and train individuals through digital course content to become tax preparers.FLOOR & DECORSUPERVISOR May 2022- December 2022Overseeing daily operations, managing staff, regulate inventory and store audits, ensuring compliance with banking regulations, and providing exceptional customer service. Also, responsible for analyzing financial data, identifying trends, and developing strategies to improve the production performance.TAX EXCELLENT SERVICEDISTRICT MANAGER October 2017- February 2022Oversee and operate multiple tax locations, organize marketing strategies and materials, conduct interviews, payroll management, resolve tax issues, concerns, and audits.MERCEDES BENZ WAREHOUSEFORKLIFTER June 2013- October 2017Regulate and transport car parts, create solutions and strategies for an optimal assembly line, and locate products by specialized inventory codes. |